Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love this office , my appointments are always on time and they are super efficient.
    Jordine C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was an overall good experience
    Nelson G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was good
    Marc E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE Dr. Franson. He was attentive, listened to me, asked what I thought to be the appropriate questions for my ailment and got back to me in a timely manner.

    The staff in person was great. Mike especially. For some reason though, the person who answers the phone seemed snotty to me every time I called. The in person staff was so great though, that I couldn't tell who it was I had dealt with on the phone.
    Cathryn S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt that I was heard and well taken care of by Dr. Jafary! The staff was kind and helpful!
    Fred R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Very prompt and efficient office staff. Dr. Franson is wonderful.
    Cheralyn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff and Dr. Jafary was very helpful and informative. I will return if I have any other issues.
    Cheryl R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The experience is wonderful at this office. I just love the Dr. I Have been there several times
    Alayna B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good, no complaints, would recommend them.
    Michael S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was knowledgeable and courteous, and Dr Franson had an excellent bedside rapport with our 12-year-old athlete.
    Taylor S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great!! He is awesome
    Paige M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctor, service and staff!
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor took care of my issues. He and staff friendly and welcoming.
    Julie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. was very caring! He explained everything so I could understand. He told me all my options and helped me with everything. He was amazing and his nurse was also amazing!
    Esperanza Villada Jaramillo
    Esperanza V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a wonderful experience.
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience again
    Dean M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love dr Franson and his staff. Always great care
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Denise O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very confident
    Ronald B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I felt that the office took precautions and put safety first. Dr Franson was very personable and made me feel taken care of
    Tracie T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is knowledgeable and professional and sees me promptly at my appointment time. He is an excellent surgeon.
    Douglas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great!
    Kinsley W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was very communicative, shared the 3 options I had for surgery. Gave me instructions to follow for Pre opt necessities.
    My visit was brief but to the point
    Kevin G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Well managed, safe, friendly staff, understandable evaluations of what was going on, and really clear follow-up instructions for stretching and caring for the Plantar Fascitis issue that I'm dealing with.
    Barbara I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would never go anywhere else for my foot and ankle needs, I trust Dr Franson and his staff completely!
    G. A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Brenda H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I received thorough care and Dr. Franson informed me of what was going on and he’s always so friendly and caring along with the rest of the staff.
    Janis R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was s great experience all around.
    Deborah E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You all are great! Thank you so much for cutting my toenails--a last minute request!
    Anita B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. Everything was answered of why I was there. Dr is excellent and staff.
    Happy New Year!
    Cindy N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent... experienced and friendly staff and personnel. Very timely with my appointment. No waiting.
    Sharon S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office, staff is great!
    Would highly recommend this office!
    Christine L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and staff were able to get me in for an appointment quickly to deal with my heel pain.
    The front office checked with my insurance benefits for orthotics and were able to apply my benefits before the end of the year.
    Very much appreciated.
    Blanca O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great bedside manner. Related well to the patient.
    Trevor R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Francis is wonderful doctor with a lot of patience and compassion for his patients and he is also a very kind person.
    Marla N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was great. I really appreciated having my situation thoroughly explained as well as my options.

    I was also grateful for how quick the appointment was.
    Christina D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional and courteous
    Gary K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    GREAT
    Mary B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service. Definitely returning if need treatment again
    Edward A.
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