Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you very much!!
    Fredrik H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    To further solve my issue, Dr. Franson allowed me to go home and get my orthotics and come back and he would re-adjust while I wait and see if that would solve the problem I was having. Taking time out of his busy schedule to do this was commendable. There did seem to be an issue between the front desk communicating with the back office staff that I had returned though. But overall great service!
    Susan R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went great
    Michael T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr was thorough and the staff was friendly and helpful.
    Patricia S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Personal attention is excellent.
    Michael O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    your staff and physician made every attempt to make my daughter feel comfortable and answered EVERY question she had. We will very much refer to your facility to friends and family! Thank you very much...
    Makaila M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good!
    Kylie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr franson and his staff they are amazing
    Mary R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr Franson and his staff! Thank me for taking good care of our family!
    Avery C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I highly recomend Dr Franson
    Maria P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Experience has been great so far. It would be nice if you are part of Tricare network.
    Malissa L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The return call response is slow due to the call center relating the information to the main office and then the main office getting back to the patient.
    Irene H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve appreciated all my care and will continue with Dr. Franson . My situation has not been easy.
    Lisa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin knows what he’s doing. Excellent physician. I recommend him and his staff to anyone with foot or ankle problems.
    Kevin L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was Awesome!
    Jeffrey J.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Franson is an answer to my prayers. I switched from a different surgeon and health insurance plan so that he could do my surgery. He is up to date on the latest research. He is available to his patients. I have felt so confident in my treatment plan with him as my doctor. I will recommend him specifically to everyone I know.
    Jessica M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    expert care in a very friendly and efficient manner
    Cynthia S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My feet are are happy
    Jaclyn N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you.
    Joel L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is an answer to my prayers. I switched from a different surgeon and health insurance plan so that he could do my surgery. He is up to date on the latest research. He is available to his patients. I have felt so confident in my treatment plan with him as my doctor. I will recommend him specifically to everyone I know.
    Jessica M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr Franson!
    Heidi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. clearly explained my problem, and solutions in a timely manner. Very satisfied with the overall treatment.
    Yvonne P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are excellent!!
    Debra J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great group of people. I would recommend them to anyone with foot or ankle issues.
    Belinda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and all staff were very professional
    Edward G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor technique that he used and giving me the shots in my feet for the first time it worked for me compared to other doctors. So for that I'm very grateful.
    Gina M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My temporary solution was great! . Thank you!
    Cheryl K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Visit was very nice
    Debbie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Move the hand sanitizer whole I was signing in it went all over me and my purse outside and in.
    Thanks
    Andrea G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Still having issues with my foot but understand that it’s an on going issue that is not an overnight fix. So I will continue to see the talented staff to try and fix my foot.
    Marissa S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is an excellent physician as well as a kind and caring gentleman. He not only listens to all my troubles and concerns, he gives ALL treatments available, not just most expensive. He truly listens and doesn't jump to conclusions. He has an exceptional bed side manner. I think so highly of him that I have also referred my husband and my daughter.
    Joan A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far I have been very satisfied with Dr. Frantz and professionalism. I have a couple of more injections ahead of me and then probably surgery next year. I’ve only heard positive comments from former patient of his.
    Cheryl K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful! GREAT Doctor. I am so happy I chose this doctor. I will refer all of my family and friends here. Thank you for the great service.
    Adrienne Francine Caudill Miley
    Chief Concierge
    Hotel Shangri-La
    Santa Monica, CA
    Adrienne M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Professional and everyone seems to care!
    Catherine C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve come to this place for years for myself and my son and have always had a great experience
    Stephanie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Grandson is the best ever.
    Frank C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Though surgery is no fun, Dr. Franson and staff were caring and professional, great overall experience.
    Kristine A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson clearly is an expert as he was able to diagnose the problem right away. Service from staff was also great. Thank you!

    Annie Hong
    Madeline H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service
    Wendy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Office staff friendly, professional, caring, and efficient. Dr. Franson addressed my problem promptly and effectively treated my ailment effectively with minimal pain. He is a good Dr. And a good man whom I would recommend to others in need of a foot and ankle specialist.
    James A.
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