Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is friendly and helpful. Dr. Franson is very thoughtful, easy to talk to and he truly cares about his patients.
    Mirna Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    all went well!
    Nancy D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson answered every question i had and discussed options i have to better my situation. Lexi did the plaster mold of my feet for my new orthodics and is very knowledgable and answered questions i had too. Although i had a couple more questions for her. Also, the Xray machine was down but someone on the staff fixed it and got it running so that i was able to get the xrays of my left foot which were very important to visually see more problems i have in my foot. Dr Franson and i discussed future options i have to improve some of the issues with my feet. I was very pleased with everyone in that office and i am happy with the information and help i received.
    John H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and we'll educated in his speciality! I highly recommend him.
    laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have recommended a number of people to Dr. Fransons office,and they are just as happy as I am with Dr Franson and his staff.Will continue to use him and also recommend him.
    Jan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor-professional, friendly and well educated in his speciality!
    Laurie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office is very busy. I feel like he could have talked to me a bit more about trying to relieve my foot pain.
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The whole team at UFAI works together smoothly in a knowledgeable and compassionate fashion. They should be proud.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very nice. I was seen promptly. Dr Franson was explained everything very well, discussed options and was very gentle
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional office. Would recommend to my friends and family.
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Orthodox working well.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the Doctor and your facility.

    Thanks for caring and asking .
    Mojgan T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is easy to talk to.
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care.
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really do not like the way appointments are made in Santa Monica. Not being able to talk with the Valencia office is not good. Very difficult to make changes. It’s much easier and nicer to make or change appt when we used to talk with the Valencia office.
    Mary P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    nothing to add
    just waiting to hear back about my surgery
    Heather C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was great !
    Albert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very informative, discussed future plans if no improvement with conservative treatment at this time
    Troy M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Haley M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for helping with my Ingrown toenail. It’s great again.
    Lori M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience so far!
    Kristin B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was very nice meeting Lexie! Service was fine by all the rest of the staff, as always! Thanks to everyone!.
    Anna E.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson has a rare blend of clinical expertise and people skills. He actually listens to what you are telling him. He clearly explains the treatment options. Very pleased to have found him. He inspires confidence, treats you like a human being, and the results are terrific.
    Gregory H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson by far has the best bedside manner. He takes his time to explain everything and his entire staff is wonderful!!! I will recommend him to everyone I know.
    stayseee1
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has a rare blend of clinical expertise and bedside manner. Very pleased to have found him.
    Gregory H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is always so friendly!
    Gillian L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his crew made a difficult situation for me much easier...I would recommend too anybody that it is where you want too go..I thank them..
    Linda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have always had great care with Dr. Franson
    Kristine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    never had to wait long, everyone is friendly and knowledgable.
    Darcy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    NO!
    Lawrence M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    Kuldeep B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good. Thanks.
    Elliott K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    No comments at this time
    Lina R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am so happy I found Dr. Franson- before I found him, I was in constant pain and discomfort. My previous food doctor did not help me at all but now I am pain free every day!!

    Janet Mann
    Janet M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went well. Didn't feel a thing and everything is healing well.
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are knowledgeable and caring!
    Juliana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and the entire staff are wonderful!!!!
    Stacey B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I went to Dr. Franson , because I have an ingrown toenail (big toe, right foot), he trimmed the toenail, but it is not getting better. Do I have to come back in?
    Joseph S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franso & staff are awesome
    Joseph W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very informative doctor that takes the time to care for his patients.
    Camille D.
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