Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was excellent
    Debra L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is through. Dr. Franson insures you have all details and options.
    Kimberly S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very Professional and sincere from the administrative front desk team to the physician. Thank you
    Avery W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Office staff is always extremely unfriendly, difficult to get info from, not interested in any customer service, It is disconcerting. Medical staff are and always have been great!
    Teresa R.
  • Yelp
    University Foot and Ankle Institute
    5.0
    A few months after my plantar fasciitis diagnosis, I was referred to this office for a consult.  After meeting with Dr. Jafary on a few occasions to treat the plantar fasciitis; I extremely grateful upon each visit and have began my journey to full recovery.  Dr. Jafary goes above and beyond and I highly recommend this office to anyone experiencing any kind of foot related issue.  Thank you Dr. Jafary and UFAI for all you have done for me.
    Justin C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary was excellent in his ability to put you at ease, lay out all options for patients and recommendations, and make himself available to his patients.
    Sandra M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Jonah G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was hesitant to go to a new doctor, especially if I was going to need surgery, but I felt like I was in good hands.
    Stephanie M.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Jafary was excellent in his ability to put you at ease, lay out all options and recommendations, and make himself available to his patients.
    Sandra M.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary was excellent in his ability to put you at ease, lay out all options and recommendations, and make himself available to his patients. I fractured my toe and went on Yelp to see who was good in my area.  I completely based my contact with his office on Yelp reviews.  I was not disappointed.  Very thankful for pointing me in the right direction.  He recommended I do bunion surgery while fixing my fractured toe and I had another procedure to help with plantar fasciitis pain that I didn't even know existed.  I am using crutches as well as an awesome knee scooter "JustGo" his partner created, its a pretty impressive machine.  Surgery 12/3/20, still healing, and I can see improvements every couple of days.  Thank you Dr. Jafary!!!!
    Sandra M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Tsentao L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    After seeing two other doctors, and still being in a lot of pain I found the Ankle and Foot doctor online. The doctor was thorough and kind. He requested the proper test, a MRI, to determine the cause of the pain and provided me a road to recovery.
    Catherine N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is always great!
    Theresa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson was very informative and after receiving the physical therapy he recommended, I am doing well.
    Rebecca W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good experience.
    Aja A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor explained things in a way that both my children and I could understand. He was very thorough and practical. I highly recommend!
    Stacy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My appointments are always very pleasant and quick.
    Maryana V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and responsive staff. Greatly reduced a complex situation due to an injury occurring before a holiday to a manageable plan/outcome. Very happy with the support and care provided.
    Jeffrey C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good!
    Daren K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care, and I will definitely return if I ever have need of your services again. Nice work.
    Jack W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome experience.. Both of the doctors are wonderful! Staff too!
    Diane Y.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very friendly. Had laser on toenail fungus but don’t think it helped. 3rd week. No change.
    Rose M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional. Courteous. Respectful. Always a pleasant experience.
    Micheal G.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The Dr. and staff are professional and friendly. Overall a good experience.
    Rochelle L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office!!
    Caleb H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had to follow up on having my X-rays sent to me but they were finally sent
    Craig H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt heard and good info
    Cameron C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    good
    Lucille A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Easy. Punctual. Safe.
    Ana C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with my visits and the time it took to receive my new orthotics. My feet feel much better now!
    Diane M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoyed it; I felt that Dr. Franson was responsive. I appreciate that he took the time to call me. I appreciate that the staff at University Foot and Ankle worked with Western Imaging to get my MRI scheduled.

    I appreciated the professionalism, courtesy and kindness of all the staff from Doctor Franson, his nursing assistants and front desk staff.

    Please extend my thanks to Doctor Franson; I appreciate his discussion with me over the phone regarding the benefits of Altra shoes.

    thanks
    baker
    Baker O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best. Very responsive to all my concerns.
    Elizabeth G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Quick service, worked the problem until resolved.
    John S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoyed my treatment in the office
    Jodi B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A positive pre-op, operation and post-op experience. Thank you!
    Charles K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Karen C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr Franson!
    Maureen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All staff and medical personnel were extremely professional and kind, I highly recommend this office.
    Mark M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All were very pleasant!!!!
    Robin N.
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