Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Very attentive, professional, and rapid. Thank you
    Damian G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Positive experience
    Jacqueline H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely grateful a doctor actually listened to me.
    Stephanie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good, knowledgeable
    Karen E.
  • Google
    University Foot and Ankle Institute
    5.0
    I was seen at the Valencia, CA office and Dr. Franson is my podiatrist. He’s done such an amazing job with my foot. I had suffered from plantar fasciitis, bone spurs and a rod that was preventing me from moving my big toe. He took care of all that just yesterday with a surgery. I must say it’s a lot for one foot but I’m amazed at how little pain there is. He’s such a wonderful doctor who really cares. He’s patient, kind and explains things to you in a way you understand exactly what’s going on and what to expect. His staff is great too! Sabrina is on top of her game and gets things done from scheduling surgeries, getting you a boot to wear after your surgery, to any paperwork you need to turn in to your work. I can’t recommend them enough.
    Trish D.
  • Google
    University Foot and Ankle Institute
    5.0
    I have been treated by Dr. Jafari for a little over a year now and he is absolutely the best! He really listens, he cares, and he knows what he's doing. I have greatly improved and have been able to get back to my daily routine. The entire staff is great. I highly recommend the University Foot and Ankle Institute in Valencia!
    Debbie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone has been friendly and helpful. Dr. Jafari is the best! He listens and he cares and I am doing much better!
    Debbie Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think you all are wonderful. Dr Franson is amazing, patient and kind. His staff is very organized and if I ever need anything they are there for me.
    Oliveira, D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson and his staff are absolutely the most passionate, dedicated and professional office I have ever experienced for foot care. I can say this with authority as I am a very successful music businessman who has been to numerous podiatrists and orthopedic surgeons in Beverly Hills, Westwood and Santa Monica. If I moved back there (and I wouldn’t because of insane traffic) I would easily battle the traffic to get the best foot and ankle care in Southern California.
    And, thanks to Dr. Franson’s skilled ankle replacement surgery I may run another marathon!
    I am also pleased to see that his daughter is in school taking up the passion and to follow in his footsteps.
    It’s nice that a family tradition will carry on!
    Stanley W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive
    Terry P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is very caring and detailed. He is concerned about me, my progress, and what my insurance will cover. The office staff are amazing (which is a direct reflection of how Dr. Franson runs his office). Jennifer knows each patient by name when they walk into the office. Would highly recommend and I have referred others to Dr. Franson.
    Linda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office is great. Very nice people and I feel well cared for.
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience, thank you!
    Sarah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a 10.great people
    Larry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We had an exceptional experience throughout. My son was very well cared for.
    Hunter B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was excellent!
    Donald M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was impressed by the friendliness of the staff and their efficiency
    Melinda G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you so much! The medication you prescribed for my gout worked great! I feel so much better!
    Thanks again!
    Steve Lopez
    Steven L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was amazing
    I already gave your phone number to three of my Plumbin customers
    Peter V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was very attentive and provided good information and Rx to fix my issue. Staff were equally accommodating
    Hillary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt it was good.
    Kathryn J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor we tell everyone to go to him.Thank u dr franson
    Blake H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!!
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn't have asked for better care. ALL the staff, from the front desk to Dr Franson were friendly, kind, caring, and informative. Just flawless.
    Kristen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent like always
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and physician extremely professional, courteous and able to communicate their reasoning of the diagnosis as well as the course of treatment.
    Herman Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    When you put the blue marker on my foot. You need to remove it as well.
    Alan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was completely satisfied with my visit and the information given and received back from my questions.
    Crystal H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr FRANSON and staff are the best.
    Arianne W.
  • Google
    University Foot and Ankle Institute
    5.0
    I couldn't have asked for better care. ALL the staff, from the front desk to Dr Franson were friendly, kind, caring, and informative. Also very timely, very little wait for appointments, and an amazing bedside manner. Just flawless.
    Kristen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have had issues with my feet since childhood and it took decades to find Dr. Franson and his wonderful support staff. Dr. Franson spends the time explaining your diagnosis and treatment plan. He is very kind and genuinely cares about his patients. Sabrina is also very kind and caring, She completed all my required paperwork quickly, she answers her phone and returns calls in a timely manner.
    Suzanne S.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful, kind and caring. They all genuinely care about their patients.
    Suzanne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good.
    Nancy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This was my 3 rd foot surgery - 2 others were done by a different doctor and OMG what a difference - he fixed my foot it not only feels amazing but looks sooo good!
    Carrie K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is the kindest doctor that I have every had. He listens, he explains in a way that is understandable, and always gives me plenty of time. I am so grateful for all of his help.
    Jacqueline B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was as good as going to to a doctor could be. Very professional
    Richard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They did a great job..I feel much better.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    James W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding!
    Kevin R.
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