Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was very comprehensive and front & back desk was very pleasant & helpful.
    Gena B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    For years I’ve been putting off having my toes treated for ingrown nails. I had no idea how simple the procedure would be. Dr. Jafari was beyond amazing. The procedure was smooth, quick and painless. He explained and educated me on so much and really took the time to communicate during my appointment. I never felt like he was rushed and he seemed to be so genuine about wanting the best outcome for me. I wish all medical providers could be this amazing! I have already referred him to friends and family. Simply the best! Thank you for taking g years of discomfort away.
    Lorena D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My only complaint was no one told me you were at a new office.
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has provided me with comprehensive care of my badly torn ankle ligaments. The MRI, ankle stabilizer, regular visits, and physical therapy have worked together to help strengthen my ankle. I am glad I was able to see Dr. Franson for this major injury.
    Fredda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The new (to me) office is beautiful, staff was great, Dr. Franson always a pleasure to see, very personable and professional. My goto foot care!
    Michael C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice Dr and office staff.
    Nancy F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The appointment was made via the online form and it was annoying that everything I put in on the form didn’t transcribe over to the appointment rep who called me. I had to walk through everything again. It was also annoying having to answer the series of questions relayed to Covid. It was a bit overkill to say the least.

    The time to get in the office was quick , the staff was lovely and the doctor was great. He was sincere and engaging. The questionnaire on the iPad seemed excessive for a podiatrist visit. I’m not sure all of those questions are relevant for this type of visit. I understand some diseases and skeletal issues impact feet but the questions could probably do with a review to see if any can be removed.

    The scan for an orthopedic insert was ridiculously easy ( wow technology ) and Checkout was a breeze.

    I would recommend this office to anyone.
    Michele G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always well taken care of
    Jennifer S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always comfortable with Dr Franson and know I am getting the best care.
    Jeanie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the doctor's care and guidance.
    Rich S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely knowledgeable and friendly staff. Received excellent care and treatment. Have recommended the practice to friends / family.
    Efi V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Glad I came.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and always a good experience.
    Christine Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and all of the team at UFAI always provide me with the best care and Dr. Franson is an incredible surgeon. So grateful I found you all.
    Janis R.
  • Google
    University Foot and Ankle Institute
    5.0
    The appointment was made via the online form and I was surprised to get a call after hours for appointment scheduling. That was a nice efficiency with their system.

    The time to get in the office was quick , the staff was lovely and the doctor was great. He was sincere and engaging.

    The scan I did for an orthopedic insert was ridiculously easy ( wow technology ) and Checkout was a breeze.

    I would recommend the Valencia office and Dr. Hamad Jafary to anyone.
    Michele G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Attention to my needs was spot on
    Gaetano R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing but good things to say. Staff, Physicians, explanation of issues, treatment options were all handled effectively.
    Christian R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasent
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys were great! everyone was happy and enjoy full
    Phillip M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far, so good!
    I’m very pleased with the process so far.
    Thank you!
    Robert H.
  • Google
    University Foot and Ankle Institute
    5.0
    I am beyond impressed by this office. From the kind and welcoming front desk to the doctors themselves, this place was an amazing experience. I went in to see Dr. Jaffary yesterday due to excessive pain on the bottom of my left foot. I had been to previous podaitrists before, and each one had walked in for a few minutes, made a quick diagnosis, and quickly walk out of the room before I was able to ask any questions. My experience with Dr. Jaffary was the exact opposite. His bedside manner is some of the best I have ever seen from a healthcare professional. He not only gave me an accurate diagnosis, clear treatment plan, and ordered additional diagnostic imaging, but most of all, he listened to all of my concerns. For almost an entire hour, he kept checking in on me, offering different ways to ease the pain in my foot, until the orthotics I ordered were received. Rest assured, you will not find a better podiatrist around. Dr. Jaffary, thank you for an incredible experience!
    Batis G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good care.
    Sandra V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always well cared for whenever I visit Dr. Jafary and his staff. I highly recommend his services.
    Joslyn B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very welcome and so friendly,
    Janice A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary, and his staff are always extremely professional, caring and considerate. They always take time to listen and I never feel pressured to rush out without having my issues addressed. I appreciate the attention and consideration that I always receive during my appointments.
    I feel very confident in recommending Dr. Jafary to friends and/or family
    in need of podiatric medical attention.
    Barbara R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    importantly staff is friendly and helpful
    Walter B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I felt fine but don't like long surveys.
    David R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always great visiting this office and Dr. Jafary and all the staffs were really caring and right to the point . Thank you UFAI , you guys are the best .
    Siamak T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The front desk staff were not particularly welcoming, but once I had made it through to see the doctor my experience was more positive.
    Ruth R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Clean and pleasant waiting room.
    Ramon G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary and staff are the best!
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are amazing.
    NICHOLA P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Staff were helpful. Doctor was patient.
    Roberta R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary took really good care of me. He axplains everything I ask him in details.
    Adel H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Cynthia A.
  • Google
    University Foot and Ankle Institute
    5.0
    !Dr Jafary and staff are the best!
    Teresa F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been happy with my treatment from Dr. Franson, and I would recommend him without reservation.
    Carolee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything is always great in the office. Whether a it’s Frandson or Jafaray, they always seem to do their best to keep me running. Make me healthy to continue to do what I love.
    Bryana V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks for excellent service , I am glad I chose your office
    Vahideh M.
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