Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • Google
    University Foot and Ankle Institute
    5.0
    They were very efficient with all appointments and with the surgery which lets me know they value me and my time. Everyone was very caring and took their time to make sure I understood everything and felt comfortable.
    Faith N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing experience pre and post op with Dr. Franson. The physical therapy staff in the Valencia location are hands down the best with the treatment that they provided for my recovery after surgery.
    Jeffrey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My daughter Olivia sprained her ankle three times this year and each time Dr. Franson and his staff were there for her. We love Dr. Franson!
    Olivia W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are awesome!!!
    Karnel W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always treated well, and will continue to use UFAL
    Barbara D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr. Franson and his staff. They take very good care of me. I tell all my friends and family how great they are.
    Kimiko F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Hope P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and the rest of the staff at UFAI are an exceptional group of clinicians. I recommend them to anyone I know that has foot or ankle problems.
    James N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was great! Thank you Dr. Jafary!
    Meagan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always - Dr Franson is a remarkable person and a great surgeon and his staff is wonderful.
    Mark H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have given my feedback many, many times and it's still the same - Dr. Franson and his staff are # 1 in my book. I couldn't ask for better treatment in every way.
    Minda P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and thorough
    Jan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful and informatrive
    Ceres S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic
    Terry M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My overall experience was absolutely great. I was given the utmost care and very clear instructions regarding my therapy.
    Bryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very informative and helpful, answered my many questions
    Paul M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly staff and knowledgable doctor
    Lori P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always happy with the care I receive ,thanks
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Eleanor S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly, knowledgeable staff. From the doctor, the administrative personnel, and the physical therapy staff were all great.
    Scott G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks for been nice and helpful.
    Vahideh M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with care and treatment from Dr Franson and his staff
    Patricia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful Doctor & great staff!
    Excellent PT department.
    Marie N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experince!!! The Doctor was the best of the best.
    Richard J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt confident and comfortable moving forward with my chosen procedure. During my consult with Dr. Fransen, he explained all the possible options for my condition. Together we made the decision that best suited my needs. He and his staff explained everything and both called to check on me after my surgery. They very much care for their patients. I really like the office as well. It is very clean, welcoming, and the staff is always polite.
    Angie M.
  • Google
    University Foot and Ankle Institute
    5.0
    Great doctor's, I loved Dr. Franson. Great office staff too!
    Lori M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great as always
    Jean J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Efficient
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Dr. knew his business
    Daniel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great service and doctors/staff are friendly and knowledgeable. Our whole family goes to this office....lol....thanks for always taking great care of us!
    Mason F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am currently back to what passes as normal for me. Thank you for taking care of me!

    Best Personal Regards
    Pat Girton
    Patrick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Completely satisfied Very professional and well run organization The staff is very professional and accommodating
    Steven B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The only complaint I have is that I was often offered items for my recovery only to be charged for them as I left.
    Deborah B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very nice, quick and efficient.
    Tracy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The entire staff was very polite and professional and made me feel very comfortable resulting in a great experience.
    Bryant R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had no reference for comparison but they seemed like they cared. Everything was done so quick and wasn’t kept waiting. Pretty much right to the point. I would have liked a little more knowledge about my feet and ankles that I could not conduce myself. Regardless my insoles seem to be working as best as could be, having said that I’m on my feet a minimum of 12 hours a day so they can only do so much. Having said all that I can feel a difference while wearing them and I feel it’s helping my posture.
    John S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson always takes the best care of me. He is very understanding and has the ability to explain everything in a clear and concise manner.
    Thomas R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor! One time I got the real run around with the staff, but the rest of the time they were super helpful. Thee was one woman at the front office that was particularly helpful, but I'm sorry I don't remember her name.
    Lorraine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Alexander K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with this doctor and his staff.
    Lois A.
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