Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very helpful, not painful at all. Staff is very friendly and professional. In time on appointment time.
    Gustavo B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Dr and staff!!
    Helgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience with staff and Dr. Franson.
    Jill I.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I found anyone I had contact with to be friendly and professional. At this time, I'm waiting to hear from the office about Medicare approval for Tailor's bunion surgery. My appointment was in mid-December (if I recall correctly).
    Kathryn G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly and helpful
    Cameron C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    there was some confusion but it all worked out
    Lorin L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I had a good experience , however not enough time was spent on my problem. The doctor was so polite & professional & advised me that I need a surgery on my toes, and he put a request for it... the only reason I voted 9, cause the time spent with me was so short & I was expecting more diagnosis and advises, rather than just jump into a surgery.
    Juliet B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very satisfied about my experience with Dr. Fransen.
    Maya M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent ~ thank you to Dr. Franson
    Beau B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. franson and staff are always very responsive to my needs and ways to resolve the podiatry issues that i have with professional recommendations and suggestions.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased with the care that I have received from Dr. Franson and his staff. I highly recommend this office!
    Makaila M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience
    Todd F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm very happy
    Martha G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All went well
    Jeffrey R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service from scheduling and attendance and quick treatment on day of arrival. Cant be better
    Jon Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always get good care from Dr. Franson.
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional, thorough and genuine care for my son’s wellbeing.
    Jonah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience.
    Aidan G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love you guys. Dr Franson is awesome. All of the staff is awesome. I wouldn’t do anywhere else.
    Gregory F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    .,..
    Cheryn W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Reception a bit brusk but otherwise everything good
    Judith G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleased that they would be able to help me. Very nice crew and wonderful doctor.
    Judy S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Outside of waiting a few weeks for the appointment all was well.
    Carol Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience has been positive. I'm better, but not healed. I need to understand more about the steps to remediate my problem, so I will continue working with my doctor and being patient with the recovery process. It terrifies me that the condition is returning, so I would love to have better information not on the procedure itself (i.e. Topaz) but on "what to expect" during week 1, week 2, week 3, (with stem cell injection). I found a lot of info on the procedure itself, but not as much on progress following the procedure. I know each pateint differs, but still I feel this could be delineated.
    Holly B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far ver positive
    David L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very impressed with the Staff and the Doctor - probably with the best office experience I've had.
    Brian M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Significantly better than my last podiatry experience. Dr. Franson actually paid attention and addressed all my concerns.
    Barry L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve already recommended you to a friend. I love Dr. Jafary, he is very professional and he takes the time to explain everything very clearly.
    Bonnie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson I love the staff everyone’s great there I’ve been going there for gosh I think almost 10 years anytime I have any problems I always go to him and now that I’m dealing with CRPS he’s been helping me out a lot they’re a great group
    Charity M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far so good
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. Everyone was so nice and made it comfortable for my son and I. They were funny and eased our worries every visit.
    Zachary T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    great
    Sean A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafrey couldn't have been nicer or more competent.
    Bonnie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had prompt service
    Gary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a great doctor who really listens to his patients
    Veronica K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very courteous and fast with me
    Thomas P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is very kind Sabrina has been amazing coordinating my surgery and appointments and helping my husband with his FMLA paperwork she’s very efficient and professional
    Maureen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was completely satisfied with the examination process and the treatment. I had been out of commission for a few weeks and the good doctor helped get me moving in one visit.
    Shana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson saved my life. I have a blood clot in my leg. I had seen 2 other doctors but then I saw Dr Franson now I'm getting treatment. Thank you.
    Sally P.
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