University Foot and Ankle Institute
5.0
Professional without being overly clinical. My appointment was on time, xrays were quick and the determination of orthotics to help alleviate my bunion was explained along with other more invasive treatments. Casting was also quick (and I felt my feet were getting a facial! )
Kathryn D.
University Foot and Ankle Institute
5.0
Immature front desk staff who thought my name was funny to pronounce. They could have handled the situation better as opposed to making valued customer uncomfortable by giggling.
Daljit D.
University Foot and Ankle Institute
5.0
Dr. JJ and staff are very friendly and professional.
Russell H.
University Foot and Ankle Institute
5.0
Dr Franson is great. He does a great job and really cares about his patients. He spends time to listen and answer questions and is so nice. The staff are really amazing too. They all have such good energy and took care of my disability paperwork for me. They are so thorough and helpful. I love how efficient the office runs. I never have to wait too long to be seen. I love that I am in and out and all of my needs are taken care so quickly. They are such an effective, well oiled machine in that office. I would definitely recommend this office and my doctor.
Wendy N.
University Foot and Ankle Institute
4.5
I saw doctor on a Monday and was told his staff would get back to me by end of week regarding surgery and insurance coverage. Didn’t hear from anyone so went into office that Friday around 4 pm. Was told surgery scheduler still had to process my information and I should hear from them by end of day the coming Monday. Waited until Wednesday and still hadn’t heard from anyone so went into office again around 4 pm. Was told surgery scheduled had to clarify some things with doctor and would hear from them on Friday. Still didn’t hear from anyone by 4 pm so went into office again and was able to speak with surgery scheduler. Know everyone is busy but i shouldn’t have to drive the process. Other than that, my experience has been very positive.
Wenda W.
University Foot and Ankle Institute
5.0
Dr. Justin Franson is awesome. I'm so happy to be a patient of his. I can't thank him enough.
Toni L.
University Foot and Ankle Institute
5.0
No issues
Robin R.
University Foot and Ankle Institute
4.5
I have always been pleased with Dr Franson and the entire staff at the Valencia office. They are always attentive, professional and very helpful.
Ive never had to wait for an appointment with Dr Franson, he has always been on time for appointments and for surgeries which is so rare these days.
Ive never received any surprise billing after an office visit, surgery, or physical therapy. They always know up front what my insurance is going to pay and what I will be responsible for.
Its exactly what you would want from every doctor and their staff.
Lorraine H.
University Foot and Ankle Institute
5.0
So far it’s been great!
Vicki C.
University Foot and Ankle Institute
5.0
I was well informed
Sharyn V.
University Foot and Ankle Institute
4.0
It was a positive experience
Michaela H.
University Foot and Ankle Institute
5.0
Pleased.
Ruben G.
University Foot and Ankle Institute
5.0
Always friendly, professional, precise. Dr Franson always listens to my concerns. Thank you.
Sylvia N.
University Foot and Ankle Institute
5.0
Great care!
Joyce B.
University Foot and Ankle Institute
5.0
Fast response with insurance issues greatly appreciated
Debra K.
University Foot and Ankle Institute
5.0
Great thank you!
Carmen A.
University Foot and Ankle Institute
5.0
Appropriate amount of time with patient. Good communication
Gary K.
University Foot and Ankle Institute
5.0
Loved the doctor. Very nice and approachable.
Arely P.
University Foot and Ankle Institute
5.0
Great
Cory M.
University Foot and Ankle Institute
5.0
Dr. Franson and his staff are very skilled and friendly. Every visit has been a good experience!
Lella D.
University Foot and Ankle Institute
4.5
Very professional, no wait time. Clean & welcoming.
Jacqueline A.
University Foot and Ankle Institute
5.0
Everyone working there is friendly and caring. I highly recommend Dr. Franson .
Marian N.
University Foot and Ankle Institute
5.0
I had a wonderful experience. Explained everything in detail n answered all my questions.
Theresa C.
University Foot and Ankle Institute
4.0
The first time I called, I was told your office did not accept UHC-the PPO plan I have. I called UHC who told me that I was covered and called back your office to inform them. I lost about a week with appt scheduling.
Cathy F.
University Foot and Ankle Institute
5.0
I felt taken care of.
Christopher J.
University Foot and Ankle Institute
5.0
Great!
Christopher K.
University Foot and Ankle Institute
5.0
Always look Forward to having Dr. Franson trim my Toe Nails.
Thomas M.
University Foot and Ankle Institute
5.0
They show they care.
Sandra C.
University Foot and Ankle Institute
5.0
Dr. Franson is one of if not THE BEST
FOOT DOCTORS⭐️⭐️⭐️⭐️⭐️
He is one of the most proficient Doctors my daughter Hannah, and I have ever had the privilege of being treated by.
Dr. Franson wears his heart on his sleeve when he treats you...and his soul in his smile♥️
There is no one like him. He is the best
Joanne Woodard
Joanne W.
University Foot and Ankle Institute
5.0
Great
Michelle M.
University Foot and Ankle Institute
5.0
Everyone was so kind and knowledgeable. Loved the way they explained everything to me.
Ilene G.
University Foot and Ankle Institute
5.0
I am very impressed in a positive way.
Mary D.
University Foot and Ankle Institute
5.0
Wonderful, caring staff.
Kimberly B.
University Foot and Ankle Institute
5.0
Friendly staff at front desk. All around, care was great! Will return!
Elyse T.
University Foot and Ankle Institute
5.0
Very curtious, fast, pleasant.
Rita R.
University Foot and Ankle Institute
5.0
Everyone has always been great to me!! I highly recommend doctor Franson!!
Bruce L.
University Foot and Ankle Institute
4.5
It was great care
Monica C.
University Foot and Ankle Institute
5.0
Great
Caryn M.
University Foot and Ankle Institute
5.0
Great team!
Maria S.
University Foot and Ankle Institute
5.0
Well taken care of
Gregory W.