Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The office staff had an appealing balance of professionalism with a personal touch. We would recommend you highly.
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson did a great job of communicating his assessment of my injury and clearly explained my treatment options.
    Theresa C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I highly recommend Dr. Franson and his staff. He is absolutely the best. Friendly, professional, cool, takes time with you, listens and everything you'd want in a doctor. His staff is the same.
    L. C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You folks are great
    Kathleen R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would never go anywhere else.
    Vincent L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have surgery scheduled and feel confident about Dr. Franson
    Kirstin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    no all is well
    Virginia A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson, Suzanne Hawson, and their staff are incredible. I have always received the best care.
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson and his staff! I am so grateful for them :-)
    Cathleen P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    the dr take care my problem.
    Robert Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt that I was treated very profrssionally
    Edward G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly, supportive and professional staff for me to visit.
    Elena C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was fine
    Sheryl A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everybody was great would definitely recommend
    Daniel I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As usual, Dr Franson has helped to put my foot pain at rest. Received my new orthotics only 2 weeks ago, a week ahead of schedule, and my foot pain has already subsided. And that is with my continued running and hiking workouts.
    Mark S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson diagnosed the newest problem with my left foot & continues to help me to keep moving forward.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Terrific office and staff. Friendly and highly skilled. I’m thankful for such good care and that I’m now able to return to work after a complete Achilles year.
    Kevin A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Grandson and his staff are extremely professional and go out if thier way to accommodate Thier patience, answer any and all questions and make every appointment personal. They are a pleasure to work with.
    Mary R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied. Dr. Franson is personable and knowledgeable.
    Mark D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you!
    Gina W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is someone I trust with my “problem” feet. He gives me detailed information about our treatment plans and options, communicates with me in a variety of ways (phone calls, text messages, email, office visits) and is an outstanding surgeon. I am a very satisfied patient.
    Julie F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is GREAT! I have been his patient for over 8 yrs. I have referred several of my friends and family to him. They have all been pleased. Dr. Franson performed ankle replacement surgery for my Dad many years ago. Those surgeries have allowed my dad to walk independently for almost ten years. He has been able to have a continuing high quality of life at the age of 81.
    The staff at University Foot & Ankle are helpful and accommodating. It is nice to see friendly faces.
    Thank you, Rosa Mills
    Rosa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you so much to all the staff. I was well treated at all times and felt like part of the family. I am now walking with very little Residual pain.
    Loren D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff in this office are great. They all make you feel at ease. Dr Franson is awesome. I have referred my husband and my daughter to him. He truly listens and is very caring. My family and I will continue to see Dr Franson for our orthopedic needs.
    Joan A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome place with fantastic people and great care.
    Larry K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Lauren B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wouldn't go anywhere else! Wonderful doctors!
    Casey C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with the service I get and appreciate the professionalism
    Cheryl K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctor and attendants! Clean offices! Very good experience! Thank you!
    Lella D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve made great progress and everyone in the office has been wonderful! I actually look forward to coming to PT.
    Ashley E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the best!
    Lindsay P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great! I have referred him many times.
    Julie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were terrific.
    Gary B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From the minute you walk in the door, you feel taken care of. The staff are friendly yet professional. The atmosphere is congenial and welcoming. Also, very clean! :)
    I wish all my visits to a doctor was like the one at UFAI in Valencia!
    Andrea T.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very welcoming and helpful environment.
    Adriana G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I come with my dad because he has dementia, and Dr. Franson is so patient to repeat everything to him, thank you!
    Robert H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff are very friendly. They greet me name and make me feel welcome
    R
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The level of care we receive from UFAI is great! Drs are thorough helpful, and patient.
    Bertha T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with my care. I have much respect for Dr Franson. The staff is excellent!
    Maxine H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went as planned. There were no surprises. Thank you!
    Gina N.
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