Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews

4.9 out of 5 Stars

University Foot and Ankle Institute
5.0
Dr. Fransen is amazing. Very friendly, down to earth and incredible podiatrist. He has been treating my entire family for the last decade. I will never go anywhere else..!!!
Corina L.
University Foot and Ankle Institute
5.0
Everyone was very caring and helpful! I would highly recommend your doctor's office.
Karen M.
University Foot and Ankle Institute
5.0
I had a wonderful experience with your office. Staff was amazing! I would definitely recommend your facility.
Silvia S.
University Foot and Ankle Institute
5.0
I felt like I was very well taken care of
Maria E.
University Foot and Ankle Institute
4.5
I am always satisfied.
Robert P.
University Foot and Ankle Institute
5.0
From the front desk to the Dr everyone was great. Even when called to make an appointment. Everyone was very helpful, kind and professional. Will definitely take my mom back. Will also go for myself and my husband if they take our health Insurance. Amazing team! Great job!
Siranush T.
University Foot and Ankle Institute
5.0
From the front desk to the Dr everyone was great. Even when called to make an appointment. Everyone was very helpful, kind and professional. Will definitely take my mom back. Will also go for myself and my husband if they take our health Insurance. Amazing team! Great job!
Mary B.
University Foot and Ankle Institute
5.0
As a clumsy person, I have been to them quite a few times. They are number one in my opinion. It's easy to get an appointment and the doctors and staff are top of the line. I owe them thanks for keeping me going.
Gregory K.
University Foot and Ankle Institute
5.0
Dr. Jafery was very attentive and explained everything very well.
Patricia J.
University Foot and Ankle Institute
5.0
Dr Jafary made me feel very comfortable!
Cheryl D.
University Foot and Ankle Institute
5.0
Dr. Franson and the UFAI team provided me with outstanding care and service! Dr. Franson is truly one of the best doctors in his field and I would highly recommend him to anyone for foot or ankle surgery. I was so impressed I also used UFAI’s physical therapy services in Valencia for my aftercare needs. They also have a great team of professionals that offer incredible service and care—Thank You UFAI Team for making my surgery and therapy a truly pleasant experience!
Cynthia T.
University Foot and Ankle Institute
5.0
the front desk staff is so nice and very accomodating as well as the doctor that chexked me. very good health protocol as we enter the bldg. thank you
Ruth N.
University Foot and Ankle Institute
5.0
Excellent
Arthur K.
University Foot and Ankle Institute
5.0
Dr. Jafray is excellent and has an amazing bedside manner. I am a nurse and really feel I can spot a a good physcian. He really is great!
Alison D.
University Foot and Ankle Institute
5.0
I felt very comfortable and confident with the care I received
Rosemarie L.
University Foot and Ankle Institute
5.0
very happy
Gary S.
University Foot and Ankle Institute
5.0
I was seen by the physician promptly and felt he spent adequate time explaining my options and answering questions.
Katherine N.
University Foot and Ankle Institute
5.0
I really, really like Dr. Jafary. My first foot doctor was at Unruh Spine Center and, while he was helpful, I’m happier with Dr. Jafary. He is very kind, informative, communicates extremely well, he even replied to my email about what types of running shoes I needed, he called me to get more clarification for my refurbished orthotics so they’d work well, and takes the time to answer my questions during appointments. I’m sure he’s super busy, so the way he treats me like his only patient means a lot. I’ll have to have surgery at some point on a bunion and I’ll definitely want Dr. Jafary to perform the surgery. I highly recommend him!
Connor D.
University Foot and Ankle Institute
5.0
Dry Jafary was very professional and very concise in telling me my foot problem. He resolved the issue completely.
Duane B.
University Foot and Ankle Institute
5.0
Content, thankful.
Ross W.

University Foot and Ankle Institute
5.0
I really, really like Dr. Jafary. He is very kind, informative, communicates extremely well, he even replied to my email about what types of running shoes I needed, he personally called me to get more clarification for my refurbished orthotics so they’d work well, and takes the time to answer my many questions during appointments. I’m sure he’s super busy, so the way he treats me like his only patient means a lot. I’ll have to have surgery at some point on a bunion and I’ll definitely want Dr. Jafary to perform the surgery. I highly recommend him!
Connor D.
University Foot and Ankle Institute
5.0
Everything was great. Everyone communicated everything clearly and were very friendly.
Scott C.
University Foot and Ankle Institute
4.5
fine
Carol Y.
University Foot and Ankle Institute
5.0
The ONLY place to go for the BEST foot/ankle care.
Barbara M.
University Foot and Ankle Institute
5.0
I felt safe coming into the office during COVID-19. The staff took precautions and was very friendly.
Ilene G.
University Foot and Ankle Institute
5.0
Perfect! Everything was excellent. (I have already filled out this survey)
Brenda G.
University Foot and Ankle Institute
5.0
good expierience
Melvin H.
University Foot and Ankle Institute
5.0
I appreciated how professionally all paperwork and communication was handled.
The doctor thoroughly explained my procedure and I was confident and assured of his diagnosis and treatment.
Joann P.
University Foot and Ankle Institute
5.0
Dr Franson is a pleasure. Very knowledgeable in his area of practice. He makes your organization remarkable, both literally and figuratively.
Coree B.
University Foot and Ankle Institute
5.0
Great experience. Staff was friendly and helpful. Doctor was knowledgible and provided good resolution to questions.
Kevin K.
University Foot and Ankle Institute
5.0
Great
Elaine B.
University Foot and Ankle Institute
5.0
Very comfortable & professional
Vito G.
University Foot and Ankle Institute
5.0
went very well
WILLIAM S.
University Foot and Ankle Institute
5.0
It was a good one.
Robert N.
University Foot and Ankle Institute
5.0
Everyone was very helpful and professional.
Coleen R.
University Foot and Ankle Institute
5.0
all good
Lois A.
University Foot and Ankle Institute
5.0
The staff was very accommodating in setting up appts and confirming appts
They explained my insurance benefits and collected my co pays at my appts
Dr Jafari was professional and knowledgeable and thorough with my treatment for plantar fasciitis
Blanca O.
University Foot and Ankle Institute
5.0
I feel comfortable when I visit your office because everyone is friendly and definitely I recommend all of my friends to visit your office as they need
Vahideh M.
University Foot and Ankle Institute
5.0
Great
Tracy R.
University Foot and Ankle Institute
5.0
Dr Franson is very knowledgeable and the staff are all friendly
Victoria D.

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