Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Overall, a great experience. Only negative was one time I got time wrong for appointment. It was totally my fault, I apologized. However, receptionist was very angry and rude. It was my first appointment after the surgery so they had to fit me in. Everyone else is great there! Would recommend
    Marisa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am a patient of Dr. Fransen. I feel confident that he has a comprehensive understanding of my condition, prognosis and subsequent treatment. He is very helpful with suggestions and remedies that will improve my comfort and quality of life. The staff is always kind and helpful, and makes sure that I feel comfortable and cared for and about while I am in his office.
    I would recommend Dr. Fransen to any of my friends that had an orthopedic question.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i am very please with the entire staff and Dr. Franson
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything went great
    Wendy D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was ok.
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson told me he will take care of me as patient t. He really did! His team is very helpful and the instruction is very clear! I am very grateful the process I have been through and have a good recover!
    Xuechang L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Supportive staff removed and distant
    Jean P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Front desk great..doctor seemed very concerned and caring. Didn't rush to any treatment and sure enough, pain went away on its own.
    Steven A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You were great!
    Maureen J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel like I’m in good hands when I need a foot doctor!
    Michelle P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very friendly and always takes care of any needs that I have right away.
    ASHLEY R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was great everyone was awesome
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff!
    Jake T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very professional and addresses any concerns of discomfort immediately.
    Lynn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office staff, great xray tech, and Dr. Jafary was wonderful. Was very happy with the care
    Melody H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care and treatment were first class. They entire staff is professional, knowledgeable, and takes great care of their patients. I could not be more pleased and have nothing but great things to say about them. I would highly recommend them.
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy with everything an everyone.
    Cheryl C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would highly recommend to friends & family who have issues with their feet & ankles. Great staff & doctors!
    Anthony K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied
    Giselle V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We’ve always appreciate his thoroughness and thoughtfulness at each visit, he has a brilliant bedside manner, he is the best, and his staff is awesome as well!!
    Kelly G.
  • Google
    University Foot and Ankle Institute
    5.0
    Great office staff, great xray tech, and Dr. Jafary was wonderful. Was very happy with the care
    Melody M.
  • Google
    University Foot and Ankle Institute
    5.0
    The care and treatment were first class. They entire staff is professional, knowledgeable, and takes great care of their patients. I could not be more pleased and have nothing but great things to say about them. I would highly recommend them.
    Douglas W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are top notch. Had a great experience dealing with my Achilles injury, and can attest that my recovery is going very well from my surgery. Thank you to the entire team for everything you have done to get my life back to normal.
    Joshua M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel like the way you guys treated me, was just perfect. You guys heard me out and took me more serious. unlike, the other “doctors” that were given to me for this injury. I respect you guys. Most definitely recommending to a friend whom might get a foot injury in the future or If I’m that friend that gets re injured. I am most definitely coming back haha(I hope not though because being in pain sucks hah) thank you, Dr. Franson and everyone else there that helped me get back on my feet. Much love. Stay blessed. - Salvador M.
    Salvador M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Franson was terrific and very responsive via email. He was a great doctor and I’m thankful
    Joanna L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like Dr. Jafary he is easy to talk to and he explains everything well.
    Bonnie W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    UFAI has always been a trusted clinic for my foot. Dr. Franson is always very calm, confident, and helpful. I appreciate the timeliness of my appts versus when I see the doctor. And the staff are very helpful and friendly. I have referred 3-4 people over the last 5 years.
    Kristina C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Satisfied. I do question cutting my tendon to relax the toe to relieve irritating an ulcer.
    Stanley R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast & easy visit. Thank you
    Raymond M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful!
    Chelsea H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are the best.

    Of any medical physician, i always feel that I get the best treatment and patient care here.

    Debra James
    Debra J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care and friendly staff.
    Joyce B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Friendly and professional
    James L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely caring and helpful.
    Beverly S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This could not have been easier or smoother. I went into this with all the information I need to feel confident for the not just the present but 10 years down the road. I would never go anywhere else.
    TARRYLEE G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransom seems to be interested in you. He remembers little things about you. He is easy to talk to and makes things very understandable.
    George E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I felt cared about
    Lorin L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant experience.
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Brad H.
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