Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent....as always
    Jon Y.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was brief. Availability was incredible. Could have used more explanation or direction for my splint.
    Kathryn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff were wonderful & accommodating from the beginning to the end. I received excellent follow up care after an extensive foot surgery. Would recommend UFAI to friends and family.
    Josephine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceptional!
    George H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    dr. Franssen is always the best
    Patricia A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was excellent!!
    Debra D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly staff and doctor.. Excellent communication. Very happy with my experience!
    Tom V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great
    Linda R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I went in for an ingrown toenail and expected to make an appointment for a treatment visit, instead, he pulled out his tools and took care of it right then. It took me by surprise, but it worked, and that toe has been pain-free ever since. THANK YOU!!!
    James H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic
    Terri W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Fine.
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional good work friendly
    Debbie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor and staff. I highly recommend them.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience!
    Cynthia F.
  • Google
    University Foot and Ankle Institute
    5.0
    Very friendly staff and doctor.. Excellent communication. Very happy with my experience!
    Tom V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and care was exceptional
    Rouben G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff, nurses and the doctor are extremely friendly, answer all my questions and are very helpful with anything I need.
    They’re great
    Erik E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a pleasure to come to your office and be treated by Dr. Franson.
    Elaine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!!! Dr a Franson is so wonderful to work with.
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and Dr Jaffari are the best Doctors I have ever dealt with.
    With their attention to detail and very personable.
    Diana W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Charlotte T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well informed, and taken care of.
    Darren M.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    It was okay. Not much communication. I didn’t even know my appointment was done. Then it took two weeks to get my medication
    Dori W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good communication.
    Micah M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think Dr Franson is terrific. I have no problem returning to see Dr Franson for any ongoing issues I might ever have with my foot or ankle. I would definitely recommend him.
    James P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Gary B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care
    Dolores P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and thorough. Would highly recommend.
    Mary A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very nice experience…..Dr. Franson and staff very kind and helpful.
    Frances S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A terrific team! Thank you Dr. Franson for taking such care of me. Much appreciated!
    Beth F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I had to wait close to an hour, don't know why, that was my only negative
    Kathy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson always takes as much time as needed to answer questions and explain the current situation - always 10+ when I have an appointment.
    Rick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very happy and blessed to find a Doctor Justin Franson and staff that cares. Dr. Franson explained my procedure I had done . Doctor answered all my questions and concerns I had . They treated me with respect and a friendly manner. I am very happy with all over all .. Doctor Justin Franson and Staff deserve not 10 but 100.
    Maria D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great visit. Dr. Franson and entire staff are great.
    Cecelia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great.
    Donna K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love how thorough Dr Franson is and how well he explains the situation. Definitely the best doctor I’ve ever seen.
    Janis N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Don't know why you are sending this, I did not have an appointment!
    I did stop by and pick up my records.
    Randall P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent on all aspects!
    Jonathan H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I was ver happy with the timliness of the appt and they were able to find the problem efficiently.
    Wendy P.
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