Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews

4.9 out of 5 Stars

University Foot and Ankle Institute
5.0
I myself have been to see Dr Jafary and was very happy. I brought my daughter for an ingrown toenail. She was so scared but Dr Jafary and staff were amazing. He made her feel comfortable and was able to take care of her toe nail. He listened to all her fears and concerns, answered all of her questions and was so patient. She had to get 2 shots to numb her toe and I didnt even know how he was going to accomplish that as she was so afraid. He used every option available and was able to give both shots to her without any problems. (After she said "that was so easy, i shouldn't have been afraid") Dr Jafary is hands down the best podiatrist in the world. My little girl is finally pain free and living her best life and it is all because of Dr Jafary. The Staff was very friendly and the office was super clean. I will always go to Dr Jafary for all our foot or ankle needs and I will continue to recommend him and his office to everyone. You guys helped a terrified and crying child and turned her appointment into an easy and pleasant experience. Thankyou from the bottom of my heart.
REBECCA D.
University Foot and Ankle Institute
5.0
They got me in right away, and Dr. Franson was very knowledgeable. The staff is friendly and accommodating.
Perri F.
University Foot and Ankle Institute
5.0
OUTSTANDING
Stuart N.
University Foot and Ankle Institute
5.0
My experience with Dr. Franson was very good. At a time when I was feeling upset and scared about my broken foot, Dr. Franson and staff were very compassionate and reassuring. I felt satisfied with the care I received and grateful that doctor always took time to listen and answer my many questions. I also really appreciated his conservative approach to giving my body what it needed to heal naturally. Jennifer at the front desk was always a ray of sunshine and so competent. I couldn't recommend Dr. Franson and staff more highly. Thank you to everyone there who helped me through such a difficult time!
Elizabeth S.
University Foot and Ankle Institute
5.0
It was great. My questions were answered and my concerns addressed.
Caryn K.
University Foot and Ankle Institute
5.0
Dr. Franson is very knowledgeable, and was able to diagnose and treat my issue and reduce my pain. The staff is also very friendly and helpful!
Kenneth R.
University Foot and Ankle Institute
5.0
Surprised that office knew nothing about online check in.
Allyson H.
University Foot and Ankle Institute
5.0
You take care of my needs what else can I say
Gaetano R.
University Foot and Ankle Institute
5.0
Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…
Rose T.
University Foot and Ankle Institute
5.0
I think your practice is very well managed and I appreciate the care and assistance I receive there.
You have an excellent team that obviously cares about its patients!
Robert H.
University Foot and Ankle Institute
5.0
Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…
Rose R.
University Foot and Ankle Institute
5.0
Always felt heard and understood. The staff and doctors are friendly, professional and extremely supportive.
Marsha E.
University Foot and Ankle Institute
5.0
I had a amazing experience with my surgery and after follow up visit. The staff and doctor are friendly and caring.
Elisa M.
University Foot and Ankle Institute
5.0
Wonderful experience, great staff, best doctor!
Parker S.
University Foot and Ankle Institute
5.0
Very comfortable! They took good care of me. Made me feel at home and at the end took me to my car. Thanks!
Phillip M.
University Foot and Ankle Institute
5.0
I have seen Dr. Franson twice now, once for calluses and once for ankle pain. He is an expert who is able to quickly pinpoint the exact problem and prescribe a treatment that works. The staff is very friendly and kind. Highly recommended.
Jake C.
University Foot and Ankle Institute
5.0
Dr. Justin Franson at the valencia office, what a great Dr. and staff, Dr. Franson has always been very professional and helpful, listening to your needs and concerns and respectfully working with you for the best outcome, Dr. Franson has made it possible for me to walk without foot pain, that was no easy task for him as I had dislocated every bone in my foot several years ago, the outcome could not have been any better.
Thomas G.
University Foot and Ankle Institute
5.0
Dr. Franson always makes clear to me what is going on with my feet and ankles. I have confidence in his expertise.
Carolee K.
University Foot and Ankle Institute
5.0
You’re wonderful!
Mary M.
University Foot and Ankle Institute
5.0
I feel extreme confidence in Dr Franson and the entire staff. I’ve had two bunion surgeries and other foot injuries. I trust them fully with my feet!
Deborah F.

University Foot and Ankle Institute
4.5
The staff is amazing! The phone system is horrible, never can through and when messages are left, never any response.
Patrick S.
University Foot and Ankle Institute
5.0
Dr Jafary took care that I didn’t have any pain associated with taking care of my toe problem. I really appreciated that.
Duane B.
University Foot and Ankle Institute
5.0
The staff and doctor were very nice and informative and sincere! Highly recommended!
Isaiah S.
University Foot and Ankle Institute
5.0
Dr. Jafary is a wonderful doctor. Bedside manner is stellar. I trust his recommendations and evaluations. Jennifer is also super special. She always is super helpful and so kind. Great customer service. Great staff!
Ashley Y.
University Foot and Ankle Institute
5.0
Fantastic from check-in to the great care provided by the doctor. Highly recommended!!
Jeff B.
University Foot and Ankle Institute
5.0
Thank you
Robert K.
University Foot and Ankle Institute
5.0
The staff and doctor were very nice and informative and sincere! Highly recommended!
Isaiah S.
University Foot and Ankle Institute
5.0
Dr. Jafari and the staff have been wonderful. I’ve been a patient in the Valencia office for a year and a half now and Dr. Jafari has really helped me! I have improved so much! He is very caring and extremely knowledgeable. I am so grateful to have found him and I highly recommend the University Foot & Ankle Institute!
Debbie A.
University Foot and Ankle Institute
5.0
Professional
Very thorough
Don't make you feel rushed
Take time in answering your questions
Feel very comfortable
Cynthia G.
University Foot and Ankle Institute
5.0
It’s been great. Dr. Jafari is knowledgeable and caring and I have gotten a lot better.
Debbie Q.
University Foot and Ankle Institute
5.0
Love every visit . Entire staff , Dr Jafary always make sure that I understand what’s going on with my feet. I am always comfortable and never left waiting longer than necessary. I am very grateful and thankful to have Dr. Jafary !
Reznick L.
University Foot and Ankle Institute
5.0
I really like the care I receive from Dr. Jofary. He is one of the best doctors I have ever had, without exception.
genepalic@gmail.com
Eugene P.
University Foot and Ankle Institute
5.0
It was fine
Carol Y.
University Foot and Ankle Institute
5.0
Very happy with the out come from the treatment.
Eleanor V.
University Foot and Ankle Institute
5.0
comfortable atmosphere
professional and knowledgeable staff

I saw Dr. Franson for a second opinion on my foot pain diagnosis.
I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
I now have a New foot doctor and highly recommend him!
Varoujan J.
University Foot and Ankle Institute
5.0
Great. Jennifer, followed up my visit with the doctor.
She called me to discuss PT & my compression hose.

I appreciate her kindness. I'm in so much pain , the office is helping me.

Thank you,
Gail Owens
Gail O.
University Foot and Ankle Institute
5.0
comfortable atmosphere
professional and knowledgeable staff

I saw Dr. Franson for a second opinion on my foot pain diagnosis.
I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
I now have a New foot doctor and highly recommend him!
challo
University Foot and Ankle Institute
5.0
Saw Dr. Franson in Valencia.
He’s trying to help me with my ankle. Orthotics are helping.
David W.
University Foot and Ankle Institute
5.0
Overall my experience with this facility and doctor has been great!!
Albert K.
University Foot and Ankle Institute
4.5
Experience was good, just wish faster response time to receive orthotics
Tony R.

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