Westlake Village Patient Reviews

Both Dr Kelman and Dr Feldman listened to my “complaint”, made sure I understood what the diagnosis was, the next steps for treatment, and friendly. They walked in with a smile and left with a smile! The front office and nurses are always busy but take the time to say hello and answer any questions. So happy I found this office!

Dr. was exceptional. She was communicative, professional and included her opinions, which I really appreciated. The front desk individuals were clearly disgruntled, discussing other staff in an inappropriate way. They felt irritable and as if I was inconveniencing them. I would recommend this practice based on the Dr., but only because of this doctor.

Dr. Nalbandian is incredibly knowledgeable, one of the top in her field but she is also one of the most patient and conscientious physicians I've ever met. She thoroughly explained the complex procedure and never rushed through any aspect of the visit. During post-op visits as well, she always makes sure that I'm never left with unanswered questions or concerns and always explains what I should expect and how recovery will unfold.

Mercy, in the front office, was instrumental in helping me to get through the approval process for surgery. She helped me get in to see a cardiac specialist after I was turned away by their scheduling department. Without Mercy I never would made it to my scheduled surgery date.

UFAI is a top notch operation and the people who work there are some of the best in the medical profession.