Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafari was very nice and caring
    Cathy M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is my second time needing a foot doctor, two different issues, and I absolutely love coming to your practice. Nothing bad to be said.
    Andrew K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Laurel H.
  • Google
    University Foot and Ankle Institute
    5.0
    I was very nervous going in and concerned over a black toenail but Dr. Franson was excellent. He explained what caused the black toenail as well as thickening nails on big toes. Not only did he tell me how to prevent both but even gave me a name of a shoe that has a wide tie which I need. The staff were also helpful and polite. I would highly recommend University Foot and Ankle Institute.
    Cecelia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are very patient and considerate. I am very grateful to Dr. Jafary was very attentive to my issues.

    GAR Smith
    George S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always an easy visit. Both receptionist & nurses are very friendly & helpful. The doctors are always positive & friendly & take care of anything I’m concerned about.
    Nancy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. It was a small error in my physical therapy prescription, asking for left foot therapy instead of right. Did not creat any problems.
    Alexander E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Sofia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My Doctor takes good care of me and I trust him.
    Daniel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a positive experience!
    Kathleen S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great !! Staff and Doctor Frandsen are superior.
    Edward F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience
    Esther A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel like a human and not just a number with Dr Franson and staff.
    Jean J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    good
    Christine Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    appreciate their promptness not having to wait very long. Dr. was thorough.
    Mitchell P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with every aspect of my experience with your office including the doctor & staff! You all where very efficient and didn’t waste any time which I really appreciated. Plus they gave me an accurate diagnosis with the best treatment!
    Madeleine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Unsolicited, I will happily provide a review of my experience with Dr. Franson. I can honestly say he is one of the most skilled doctors I’ve ever had the pleasure of meeting! I wasn’t a believer in custom orthotics, as past experiences have proven, but I am now! Between them and the double toe straightener, my feet feel new again! To go days without foot pain is unheard of... until now! Dr Franson even took considerable time to research tennis court shoes (for pickleball) specific to my needs and personally email me with recommendations. I play without pain for the first time in years. He went way above and beyond... as did his whole staff of professionals. THANK YOU ALL!!!
    Lydia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson cares and it shows i everything he does.
    Tamara G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson patiently answered all my questions and his support staff was wonderful.
    Deena E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I exclusively go here for all foot and ankle help!
    Lennon H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very comfortable and they are so nice that you feel right at home, that's why I keep coming back.
    Edna R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well. I saw Dr. Franson for an evaluation of my right ankle. He took
    an X-ray, and told me that I had a lot of arthritis in the ankle, that it was "bone on bone", and that the best option was to replace it. I am considering that, but have yet to make a decison.

    Dr. Franson was pleasant, and very easy to talk to. I felt very comfortable
    talking to him.
    Linda N.
  • Google
    University Foot and Ankle Institute
    5.0
    Unsolicited, I am happily providing a review of my experience with Dr. Franson. I can honestly say he is one of the most skilled doctors I’ve ever had the pleasure of meeting! I wasn’t a believer in custom orthotics, as past experiences have proven, but I am now! Between them and the double toe straightener, my feet feel new again! To go days without foot pain is unheard of... until now! Dr Franson even took considerable time to research tennis court shoes (for pickleball) specific to my needs and personally email me with recommendations. I play without pain for the first time in years. He went way above and beyond... as did his whole staff of professionals. THANK YOU ALL!!!
    Lydia B.
  • Google
    University Foot and Ankle Institute
    5.0
    I felt very comfortable and they are so nice that you feel right at home, that's why I keep coming back.
    Edna R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very friendly and helpful, the Doctor listened well
    Judith A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful. He was always quick to answer my questions (even after hours!) and I'm pretty much back to full potential.
    John L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Was thorough and answered all questions. Will be back for surgery.
    Laurie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great, met all of my needs.
    Linda V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Only issue I had was that I had som issue with one tech kept failing to email me my X-rays. I had to make multiple requests before he got around tp sending it to me.
    Craig H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor!
    Brandon L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would highly recommend Dr Franson and team to anyone having issues with their feet or ankles.
    Mark S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to multiple doctors after an accident and I received the best care by far at University Ankel and Foot Institute. I will highly recommend.
    Catherine N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was nervous but Dr. Franson was great. Explained things well.
    Cecelia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson. He is very kind,
    understanding and comes across as a very good HUMAN being and at the same time very professional.
    Jaklin S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    i will be back
    Steven T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am comfortable every time I visit this office. They really work as a team.
    Ana C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    promising
    Lynn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always enjoys my time with Dr Franson and staff. They're the best!
    Joseph M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The assistant was very attentive. The physician very helpful and efficient.
    Jayme T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and staff,
    Armando J.
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