Dr. Justin Franson, DPM, Podiatrist Patient Reviews

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

4,040 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Overall, I am satisfied. I really liked how the X-rays could be taken immediately in the office. I thought the doctor listened well to what I said, but I wish the recommendations the doctor made would have been put in writing without me having to ask for it in writing first. The exit process seemed a little bit disorganized because I was told by the doctor that I would receive heel lifts, but the person checking me out did not know if I had received them or not. I also didn't know the price of the heel lifts until the moment I was supposed to pay for them. It would have been nice for someone to mention how much they cost before asking me whether I'm willing to accept them. Fortunately, the $10 charge for them was not a problem for me, but it might be for some people.
    Overall, as I said I was very pleased and look forward to coming back if I ever need more help. The issues I raised above I consider to be minor and not a big deal.
    Jason P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. The staff as always was polite & helpful, and Dr Franson provided excellent service & advice.
    John F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasure to be cared for at Dr. Franson's practice--punctual, efficient, knowledgeable, personable.
    Anna F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always take such good care of everyone that comes in
    Cherie A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Satisfied
    Consuelo A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We were very pleased with Dr Franson's knowledge, professionalism, and bedside manner. We would highly recommend him to anyone requiring podiatry care.
    Robert D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We always experience great care at University Foot and Ankle. Great doctor and great staff.
    Annick A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Just the best care ever .. thanks a million..
    Monte P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are very attentive and personal. I have been coming here for years and I’m very comfortable with Dr. Franson, Maria and Sabrina. Love this staff.
    Margarita V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great experience.
    Kim M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well taken care of. I am a long time patient of Dr. Franson . He and his staff always take excellent care of me.
    Catherine G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with the results of my foot surgery so far.
    Mohsen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is most responsive and willing to make himself available for consults even after hours in an emergency. He waited through his lunch hour for my late arrival to perform a brief procedure to alleviate some post surgery pain from a suture. Very grateful for that and the pain is gone!
    John L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is a personable and caring Doctor. He is one in a Million! It simply does not get any better.
    Jay J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely grateful a doctor actually listened to me.
    Stephanie G.
  • Google
    University Foot and Ankle Institute
    5.0
    I was seen at the Valencia, CA office and Dr. Franson is my podiatrist. He’s done such an amazing job with my foot. I had suffered from plantar fasciitis, bone spurs and a rod that was preventing me from moving my big toe. He took care of all that just yesterday with a surgery. I must say it’s a lot for one foot but I’m amazed at how little pain there is. He’s such a wonderful doctor who really cares. He’s patient, kind and explains things to you in a way you understand exactly what’s going on and what to expect. His staff is great too! Sabrina is on top of her game and gets things done from scheduling surgeries, getting you a boot to wear after your surgery, to any paperwork you need to turn in to your work. I can’t recommend them enough.
    Trish D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I think you all are wonderful. Dr Franson is amazing, patient and kind. His staff is very organized and if I ever need anything they are there for me.
    Oliveira, D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson and his staff are absolutely the most passionate, dedicated and professional office I have ever experienced for foot care. I can say this with authority as I am a very successful music businessman who has been to numerous podiatrists and orthopedic surgeons in Beverly Hills, Westwood and Santa Monica. If I moved back there (and I wouldn’t because of insane traffic) I would easily battle the traffic to get the best foot and ankle care in Southern California.
    And, thanks to Dr. Franson’s skilled ankle replacement surgery I may run another marathon!
    I am also pleased to see that his daughter is in school taking up the passion and to follow in his footsteps.
    It’s nice that a family tradition will carry on!
    Stanley W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive
    Terry P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is very caring and detailed. He is concerned about me, my progress, and what my insurance will cover. The office staff are amazing (which is a direct reflection of how Dr. Franson runs his office). Jennifer knows each patient by name when they walk into the office. Would highly recommend and I have referred others to Dr. Franson.
    Linda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone in the office is great. Very nice people and I feel well cared for.
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience, thank you!
    Sarah F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a 10.great people
    Larry S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We had an exceptional experience throughout. My son was very well cared for.
    Hunter B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was excellent!
    Donald M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was impressed by the friendliness of the staff and their efficiency
    Melinda G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you so much! The medication you prescribed for my gout worked great! I feel so much better!
    Thanks again!
    Steve Lopez
    Steven L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was amazing
    I already gave your phone number to three of my Plumbin customers
    Peter V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was very attentive and provided good information and Rx to fix my issue. Staff were equally accommodating
    Hillary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt it was good.
    Kathryn J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor we tell everyone to go to him.Thank u dr franson
    Blake H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!!!
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn't have asked for better care. ALL the staff, from the front desk to Dr Franson were friendly, kind, caring, and informative. Just flawless.
    Kristen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent like always
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and physician extremely professional, courteous and able to communicate their reasoning of the diagnosis as well as the course of treatment.
    Herman Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    When you put the blue marker on my foot. You need to remove it as well.
    Alan W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was completely satisfied with my visit and the information given and received back from my questions.
    Crystal H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr FRANSON and staff are the best.
    Arianne W.
  • Google
    University Foot and Ankle Institute
    5.0
    I couldn't have asked for better care. ALL the staff, from the front desk to Dr Franson were friendly, kind, caring, and informative. Also very timely, very little wait for appointments, and an amazing bedside manner. Just flawless.
    Kristen B.
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