Patient Reviews of University Foot and Ankle Institute

Dr. Franson and his staff are the best! They do an amazing job with kids and adults alike. Dr. Franson’s knowledge and experience lend to his ability to diagnosis and treat just about every foot and ankle issue that exists. We are so fortunate to have him in SCV.

There are only a couple of things I was unhappy with.

1. I was never told about the option for purchasing a waterproof boot cover until I had failed at using a trash bag. As a result, I had to arrange a ride to the Santa Monica office to rebandage my foot.

2. The receptionists are not very friendly and therefore give a negative first impression to patients. One of them continually wears her mask under her nose instead of covering it.

Otherwise, my experience with Dr. Baravarian and his technician as a positive one.

Dr. Baravarians receptionist would benefit from better communication with eachother. On a few occasions there were some discrepancies with scheduling and insurance related issues. If I didn't speak up for myself I would've gotten charged more than I did and this happened several times (I knew to expect this already from an online review).

The nurses and doctor were exceptional though and I'm happy with the results of my surgery and the care provided. PTs and their receptionist were also outstanding and provided excellent care and communication.

Dr Franson is extremely thorough with his patients. I can’t say enough good things about Dr Franson and her office staff. I’ve had several procedures with Dr. Franson and have been treated with so much kindness and expertise. I’m so grateful for Dr. Franson. His staff are extremely friendly and knowledgeable and his office is very clean and the location is perfect.