Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It went very well. I felt relaxed with the doctor.
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care. Dr. Nalbandian is professional, competent, compassionate & has an excellent sense of humor-which I appreciate. The treatment room is clean & equipment state of the art.
    Pauline M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very efficient and professional,
    Rochelle E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly and helpful staff
    Krishnan V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Your customer service is great… Everybody is friendly and helpful.
    And the doctor explained everything very well as did his assistant!
    Nancy I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is the best! :)
    Linda K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is very knowledgeable and an excellent communicator. He told me about my condition and answered every question I had. I am confident with any decisions I’ve made regarding my condition.
    Bernadette S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The line to check in was ridiculous.
    Catharine W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kellman was (as always) extremely helpful & caring.
    DAWNELLE M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    45 minutes waiting
    Joseph P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am waiting for my insurance to approve MRI. Your office does not accept my insurance, so this is why I'm delayed in going back.
    Danielle W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I keep coming back. What does that say?
    Robert H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very efficient and professional. follow through with staff after appointment was excellent.
    Rita R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a wonderful experience. Extremely satisfied.
    Marcella M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Filling out information on the iPad was a bit challenging. Had to enter information several times. Would prefer non electronic forms.
    Edward B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly. Fungus appears to gone. Nail still not recovered.
    James H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Sent a payment for an orthotics as was returned undeliverable. Except that I have no complaints.
    Alexander V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and crew are top notch professionals, compassionate, think outside the box, offer helpful solutions, great listeners and accomplished medical professionals. I wish they specialized in everything! Cannot recommend them highly enough.
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been so happy with my experience. Dr Jafary has been communicative, professional and extremely helpful.

    The office staff is kind, thorough, and it is clear that everybody there has their patients needs in line 1st and foremost
    Durressa P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is very personable and extremely knowledgeable. I have nothing but high praise for him. I found the front desk staff a little detached and lacking in warmth but, overall, a very positive experience.
    Gwendolyn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    GREAT SERVICE
    Isabel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always friendly, effecient and professional.
    Edward T.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had an unexpected foot "challenge" this week. I called the office & was able to get an appointment with Dr. Briskin on Tues. Even though I hadn't been to the office since the last foot incident of 4 years ago, I was treated very professionally by the staff. Fortunately, the X-rsys didn't show a break or fracture. My right ankle is discolored with some swelling & discomfort. Dr. Briskin suggested that I continue icing the area for 15 minutes several times a day until the swelling decreases. He said that if there is an increase in the pain, to be sure to call the office. I also have a follow up visit next week.I'm very impressed with Dr. Briskin's professionalism, concern, & care. I had peace of mind after the visit.All in all, a reassuring & good visit with Dr. Briskin & the staff.
    Linda K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would not hesitate to recommend you
    Judith F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent explanation of my foot issues.
    Harry K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a new doctor - Dr. Abimbola Johnson who was very personable and down to earth. He also explained to me the importance of keeping the callus clean and smoothed down. I am pleased to have him as my doctor.
    Patricia J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It all worked out great
    Rick P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Baravarian is extraordinary. Compassionate, empathetic, and knowledgeable. I know I am in the best hands!
    Sandra J.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    We’ll, since u asked. I was treated by Dr Briskin for an ingrown toenail and was pleased. However a few days later, I was in NY, my toe was red around the nail and very tender. I called the office and was told to email
    The Dr . I did that, along with a picture. I included the name and phone number of a NY pharmacy in case I needed a prescription. I did not hear back from the Dr or any staff. I was aggravated after 2 days and hoped that using Neosporin daily would help the inflammation. I think you need to review your e mail response policy.
    Charlotte D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The iPad check in system is not working well. The older patients always have Problems and it jams everything up.
    Lesley F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was very accommodating
    Christopher O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved it
    Kendall J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great care and service
    Sonja J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. B is amazing
    Maziar S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was treated like a real person not just another sore foot
    Judith F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Yes Dr was super nice
    Donna G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very polite and helpful!
    Kelly W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor in Westlake was below average. Therapists are excellent.
    Nadine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience. Everyone was so kind, efficient and knowledgeable. Would definitely recommend.
    Beth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    "Fantastic "
    Melvin B.
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