Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is the kindest doctor that I have every had. He listens, he explains in a way that is understandable, and always gives me plenty of time. I am so grateful for all of his help.
    Jacqueline B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s a well run office with good staff
    Ilene C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was diagnosed with toenail fungus by a questionable dermatologist. Person I saw at your office said I have beginning stages. Today saw a very good dermatologist and he said I do not have toenail fungus. Problem might be caused by trauma.
    Cristina S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr G. Briskin was quite professional and paid attention to details, the result of which being that problem has almost disappeared. Thanks
    Umewezie O.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was an excellent visit.
    Ronald L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience all around.
    Corinne F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin retread my wheel in 5 minutes. The man is a godsend!
    Mayne B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was as good as going to to a doctor could be. Very professional
    Richard M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff at the westlake office is great. They’re polite and always accommodating.
    Kathleen C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very satisfied with the services provided.
    Scott H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The condition of my feet has greatly improved since I have been coming to UFAI, I appreciate the care and the friendliness of the team.
    Carol P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful!
    Wendy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing else to add.
    Sheryl B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Karen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They did a great job..I feel much better.
    Susan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    James W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No problems or complaints at all. Very positive. I had a very short wait time before getting into a room, and Dr Briskin came in very quickly. I was in and out in a short amount of time. Highly recommend this office.
    Laurie P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All appropriate questions asked and responded to.
    Stuart R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! Thanks
    Deanna S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding!
    Kevin R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is caring and extremely knowledgeable. He explained my diagnosis and solutions in full - lots of options!
    Robert G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was very comprehensive and front & back desk was very pleasant & helpful.
    Gena B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience very professional treated with respect.
    Michael C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    For years I’ve been putting off having my toes treated for ingrown nails. I had no idea how simple the procedure would be. Dr. Jafari was beyond amazing. The procedure was smooth, quick and painless. He explained and educated me on so much and really took the time to communicate during my appointment. I never felt like he was rushed and he seemed to be so genuine about wanting the best outcome for me. I wish all medical providers could be this amazing! I have already referred him to friends and family. Simply the best! Thank you for taking g years of discomfort away.
    Lorena D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were absolutely wonderful!
    Darlene B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is friendly and efficient, and the Dr is knowledgeable, compassionate, gentle, and as a bonus, funny:)
    Susan C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was great! The staff was friendly and the doctor was very nice and helped me with my issue. There was on visit where it was very busy and it almost took me 30 minutes to check out after my appointment. I didn’t like the wait and I was charged extra for parking. I would have like to check out right away but waiting the 30 minutes wasn’t too bad since I wasn’t on a tight schedule.
    Diana N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I enjoy the office staff.Jessica and Erica are sunshine to the office....
    Walter W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Honestly, great!
    !
    Mario V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My only complaint was no one told me you were at a new office.
    Barbara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has provided me with comprehensive care of my badly torn ankle ligaments. The MRI, ankle stabilizer, regular visits, and physical therapy have worked together to help strengthen my ankle. I am glad I was able to see Dr. Franson for this major injury.
    Fredda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very satisfied. Minimal wait time, thorough explanation and relatively painless treatment of my problem.
    Edmund M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to University Foot and Ankle because they have many technical medical tools to address foot and ankle problems. Dr. Briskin diagnosed and treated my problem on my first visit. The treatment was effective and enduring. He is also very skillful in toenail trimming. Toe nail trimming may not seem like a big deal, but he was more effective than a previous doctor.
    Loretta B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The new (to me) office is beautiful, staff was great, Dr. Franson always a pleasure to see, very personable and professional. My goto foot care!
    Michael C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice Dr and office staff.
    Nancy F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The appointment was made via the online form and it was annoying that everything I put in on the form didn’t transcribe over to the appointment rep who called me. I had to walk through everything again. It was also annoying having to answer the series of questions relayed to Covid. It was a bit overkill to say the least.

    The time to get in the office was quick , the staff was lovely and the doctor was great. He was sincere and engaging. The questionnaire on the iPad seemed excessive for a podiatrist visit. I’m not sure all of those questions are relevant for this type of visit. I understand some diseases and skeletal issues impact feet but the questions could probably do with a review to see if any can be removed.

    The scan for an orthopedic insert was ridiculously easy ( wow technology ) and Checkout was a breeze.

    I would recommend this office to anyone.
    Michele G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Comfortable welcome caring personable
    Robert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very professional and personable.
    Raymond L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always well taken care of
    Jennifer S.
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