Patient Reviews of University Foot and Ankle Institute

Dr Franson and his staff are amazing. They always answer all of my questions with clear and concise answers. They are also very informative, an give instructions that are detailed yet easy to follow. I have had 2 procedures done with them now and would highly recommend Dr Franson an his staff.

The ankle brace has helped tremendously. I can now walk around easier.
However any long walks I must use walking sticks, even then the ankle will hurt a lot.
I am not back to the mobility or ability I had the day before I hurt my ankle.
This has put my career in crisis -how can I return to work if I can’t walk right? I am very concerned that I may have to retire early and find a sit down career.
I hope to continue a dialogue with Dr Baravarian on what can be done to improve my chances to recover.
Thank you William Acedo

You need to be prepared to have all questions answered. Visits are very quick sometimes and you’re out the door before you know it.
Love the fact that Dr B answers all your questions on email.
Staff is great

I was very satisfied with the Dr and the receptionist. The doctor advised me to buy a product from you, Formula 7, which was a little pricey. When I got home, I could not find very good instructions on how to use it. There was no leaflet inside the box and only sketchy instructions on the box. I went on line, and there were no better instructions there either. It seems to be for treating athlete's foot on the skin, not toenail fungus, which is the problem I have. I called the office to hopefully get better instructions and reached someone in Santa Monica. She said she would have someone call me back, but no one called me. I feel the doctor should have explained how to use this product, or there should be a hand-out, especially since the box specifically says it is not effective for treating toenail fungus, and it says this on line as well. So I'm doing the best I can with what I consider incomplete information.

Did test on toenails at visit. Told that you would get in a few weeks with the results of the test. That was February 14, 2023 have not heard back from you as of March 21, 2023. your follow up is not very good.

Dr Bob is simply amazing.  No one else has been able to solve my Achilles tendinitis which was so very painful for a year.  He is patient, and very knowledgeable.  Great bedside manner!  My pain is virtually gone!!

I was disappointed that the X-ray machine went down that day, and the whole reason I drove from West Hills to Westlake Village to see the Dr was to get it xrayed.

If the machine went down, I should have been called and told that before I drove all the way out and back, with my recovering foot. I should have had the option to reschedule as the whole point (in my mind) was to get it prayed to see if it is still broken. When X-ray machines. go down - call patients and give them the option.

I appreciate the care I receive at University Foot and Ankle. The doctors and assistants have been great. I appreciate their compassionate care. Everything seems to run smoothly. Also appreciate the convenience of your being close by. Thank you. Patricia Jarosh

I really appreciated Dr. Johnson's help and manner. His way of talking, along with the help and information he offered, was helpful and reassuring. His office person Jessica was great. She acted like a real person, not just a role, while efficiently getting things done.

I turned my DI portion in the SM office ( I live on the other side of the hill)
Last month, and was concerned that I’ve not received any disability checks from EDD. When I called the office to ask about the disability account number I was told that they didn’t have it so it’s been a month now with no disability money, and I have to take care of that the 15th of this month when I come back in for a check up. I’m not sure what happened,But it makes it tough to dip into my savings.