Patient Reviews of University Foot and Ankle Institute

My only minor complaint is the fees I have to pay upfront. I know my insurance will cover everything, yet I still have to pay upfront, then untangle everything later. I know some people lie or don't pay their bills, so I get it, but it's still an annoyance to me. Front desk person at the window was not super cheerful and friendly. Seemed like she assumed I was lying about my fantastic insurance or willingness to pay my bill. I do have a clean track record with the office. Anyway, everyone else was fantastic....Dr., nurse, Cheli....all wonderful!

Dr Johnson was fabulous, knowledgeable & caring! I would recommend him to anyone like king for a great podiatrist!! He is also a new member of our Rotary Club in Santa Barbara so looking forward to getting to know him socially!

Waited maybe 5-10 minutes past my appointment time in the waiting room (which is GREAT compared to other Doctors)

Was called in, put in an exam room and Dr. Franson came in almost immediately. Was a great improvment versus some other Medical office visits I've had recently.

Could not have been better! Thank you

Dr. Bob's skilled & knowledgeable. Sharp & in tuned with my ailment.

While not every patient is the same, believe me, Dr. Bob's your guy if you've got a Morton's Neuroma and wish to avoid surgery. He's the only one in L.A. who treats MN they way he does, and if you've got a MN trust me, THIS is your guy.

Since I've got characters left, I'll tell you why. I had a MN & due to a slip & fall accident, became intolerable. I couldn't even tie a sneaker. Surgery snips nerves & I'd rather have my nerves & body in tact, so I rejected cutting anything. UFAI offered an alternative other podiatrists didn't offer or recommend; cryosurgery. The basic idea is to freeze the nerve, break up tissue around the MN & send the nerves back to their home.

I waited 10 months, as the machine he works with was out for repair. So, I waited. And it was well worth waiting. After two surgeries/ treatments, I can say, this is working. I may need another round, I'll know on my follow up. Also, I've got an amazing physical therapist working with me (on this & other pains,) & with these 2 treatments, the MN's dissipating.

I can't recommend Dr. Bob & UFAI enough. No doubt, I'd travel far & wide for this guy.

I greatly appreciated Dr. Johnson's willingness to take time, explain my condition in detail, and answer questions. (For some reason I received this questionnaire not after my own appointment, but after my wife's; I recommended Dr. Johnson to her.)

I have a serious foot problem with pain and Dr. Johnson was and is very caring and considerate in his assessment. I am relying on his future opinion as to any help I may need after I complete necessary nerve conduction studies.

I have been a patient at University Foot and Ankle for several years, Dr Franson has operated on my left foot successfully several years ago and the symptoms have never recurred.
That is the main reason I returned for the surgery on my right foot.
I feel confident that when the cast is finally removed for good my problems will be gone! I can't wait to walk like a normal person again and feel strongly I will have Dr. Justin Franson to thank for that!

Waited maybe 5-10 minutes past my appointment time in the waiting room (which is GREAT compared to other Doctors)

Was called in, put in an exam room and Dr. Franson came in almost immediately. Was a great improvment versus some other Medical office visits I've had recently.

Could not have been better! Thank you