Patient Reviews of University Foot and Ankle Institute

Dr. Jafari and the staff have been wonderful. I’ve been a patient in the Valencia office for a year and a half now and Dr. Jafari has really helped me! I have improved so much! He is very caring and extremely knowledgeable. I am so grateful to have found him and I highly recommend the University Foot & Ankle Institute!

Love every visit . Entire staff , Dr Jafary always make sure that I understand what’s going on with my feet. I am always comfortable and never left waiting longer than necessary. I am very grateful and thankful to have Dr. Jafary !

So, first of all, thank you so much for asking and encouraging an honest, if not blunt, response.

Let me begin by saying that the staff was very warm and friendly.
I really appreciate that!
I once left the practice of a prominent Valley Podiatry duo because the staff ran the spectrum between indifferent and rude.

However, as lovely as your staff is, they did not flag the fact that I am a Type 1 Diabetic for the doctor. I completed multiple forms prior to my visit, the fact that I am a type one diabetic should have jumped out and been highlighted on my chart. Dr. Baravarian books his appointments aggressively and does not allow time to flip through charts to acquaint himself with his patients. Someone needs to.

Speaking of which, I felt my (New Patient) appointment was rushed. I received a diagnosis and treatment recommendation, but I did not leave understanding what caused it, nor if it could be cured, or merely managed.
A patient wants to feel like a person, not a diagnosis.
They want to feel like the doctor actually cares.

I hope you accept this critique in the spirit in which it was intended: to be elucidating, constructive & helpful.

Warmest Regards.

The first time I got an x-ray on my left foot, the gentleman had me put on a full x-ray jacket. When I was getting my right foot X-ray, I realized I did not have a jacket on at all. I actually pointed it out after the first Xray photo was taken.
I was a little concerned, not upset at all. Just wondering if I should be wearing a full jacket when taking x-rays on my foot. After mentioning it, I was given a half jacket. If that makes sense?

I find everybody is so wonderful to me on every visit. My doctor is the best I cannot tell you how pleased I am with everybody from reception to nursing assistance and all your staff I give you only 10 you were so accommodating I cannot thank you all enough, Martin Fassnidge.

comfortable atmosphere
professional and knowledgeable staff

I saw Dr. Franson for a second opinion on my foot pain diagnosis.
I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
I now have a New foot doctor and highly recommend him!

Great. Jennifer, followed up my visit with the doctor.
She called me to discuss PT & my compression hose.

I appreciate her kindness. I'm in so much pain , the office is helping me.

Thank you,
Gail Owens

comfortable atmosphere
professional and knowledgeable staff

I saw Dr. Franson for a second opinion on my foot pain diagnosis.
I am SO glad that I did. He found that I had a fracture in my large toe that had been misdiagnosed as tendonitis.
I now have a New foot doctor and highly recommend him!

I went in for an ingrown toenail and expected to make an appointment for a treatment visit, instead, he pulled out his tools and took care of it right then. It took me by surprise, but it worked, and that toe has been pain-free ever since. THANK YOU!!!