Patient Reviews of University Foot and Ankle Institute

The online symptom reporting software doesn’t work. Ever time I log in, whether by email or text message, freezes after the page indicating if my injury is on the left or right foot. I get a spinning icon and nothing appears thereafter.

Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…

The front desk girls have been incredible and helpful! I have been told multiple times that an assistant of the doctor would call me when I had questions…and never received a phone call from the assistant.. (upwards of 3 days) but the front desk staff, doctors and support staff during my appointments have been incredible

This office is very friendly, makes me feel comfortable, understanding and compassionate.
An unexpected surgery went well. Dr. Jafary was thorough in his explanation on what to expect, and the recovery process.
Thank you.

Dr Franson is amazing…. He’s done 3 surgical procedures on me, helped me with bilateral plantar fasciitis, a broken foot and a broken toe… I wouldn’t go to anyone else… His staff is friendly and gets all my paperwork done quickly…

It's been such a blessing to have Dr Franson and his staff caring for me. Dr franson is very professional and compassionate Dr. I wish there was more like him in this profession. May God bless him his family and staff.

I really like the doctor’s conservative approach, carefully getting to the core of my problem and referring neuro and mri appointments before proceeding. I’m a retired nurse and have always taken the conservative view of medicine.

Great experience! Loved both doctors. They are so kind and helpful. I ll always try to recommend to all my friends and my family. Anyone who wants to join me and others pls text me or call me for recommendations

I am scheduled to have a nerve stimulator procedure done on my left ankle on Monday, July 10 and I’m very excited and hopeful that I have finally found the right doctor that can help me as I have been living in constant pain for eight years.

I really like the doctor’s conservative approach, carefully getting to the core of my problem and referring neuro and mri appointments before proceeding. I’m a retired nurse and have always taken the conservative view of medicine.

I left a phone message for Dr. Sharma and she didn’t respond for a week. She said she didn’t get the message. Th
I also tried to email her through your online system but her name wasn’t listed. There is something wrong with your office management. Also my confirmation reminder emails listed someone named Dr. Campbell as my doctor - have no idea who that is.

This is moot by now, but, fwiw: In my first appointment, the waiting room was packed, with a long line to the front desk. At that point, masks were still required, but there were people in this long line who were not masked. It took 15-20 minutes at least to get to the front of the line, when masks were offered. It didn't feel safe, and I would have appreciated a way to mask people earlier, or not have the whole line crowded like sardines.

​I have seen Dr. Franson twice now, once for calluses and once for ankle pain. He is an expert who is able to quickly pinpoint the exact problem and prescribe a treatment that works. The staff is very friendly and kind. Highly recommended.