Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Michael B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service.
    Hillary M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The front desk was not particularly friendly. More interested in paperwork than patient. Dr. Nalbandian was very friendly and answered my questions.
    Donna F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks! Wonderful!
    Sandra J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They tell me to take care of my feet there the only feet I have.
    Christina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional. Courtrous
    Smith, K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Fine
    Linda C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It would be easier if we were able to fill out patient info on line prior to coming to the office visit.
    Annlun D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great time.
    Seth G.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I think more time with doctor was needed. I do not need multiple examinations by 4 different people. He suggested a CBD ointment, which I had, just needed to search for the tube. I found it last week, and it was definitely a difference maker.
    Interesting California advice!
    Neil A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My dr was very good and caused me little discomfort during procedures. But I think his assistants needed more training to help him. They should be able to anticipate what he needs. They would hand him something and then leave or stand in the doorway and he kept having to call them back in .
    Was impressed to see PT right in the office area.
    Nancy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Sometimes Dr B is too rushed. I have to think fast to ask questions! But he’s skilled for sure.
    Rosemary R.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Orthotics we’re a complete waste of money. They hurt my feet more than flip flops. I’m glad Dr. Baravarian could properly diagnose my plantar plate tear. Especially after seeing 3 other podiatrists who said it was a neuroma. Thank you
    Mark A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great dr.
    Joav R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It’s good.
    Robert S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent doctors and tech support persons. However the only suggestion would have been for receptionist to let me know as a new patient to come an hour before appointment to fill out online mandatory health questions .
    Pamela F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The service was really good. I just wished my insurance covered it. I had to pay out of pocket.
    Jennifer D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor seemed to rush through examination
    Annette H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience.
    Connor F.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Initial contact with the doctor was through but the follow up was lacking…my prescription never got taken care of. I had to ask several times for the lifts the doctor said I should use.
    Leslie B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Besides the fact I had to call a bunch to make sure my orthotics were mailed to me, I LOVE them
    Adam M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Excellent
    Thomas R.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Pain free & quick
    Fredricka W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. It would have been helpful to have a verbal notice that the office moved to a new location. I want alerted to it, so I didn’t focus on the address on the confirmation text and email.
    Dr. Franson is very pleasant and does a great job.
    Rita N.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Friendly and Knowledgeable.
    John B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service!
    Varuzh K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was not to bad. Got checked in quickly. The staff kept checking in on me.
    Jorge N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No everything was great
    Donna G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Raymond D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    My first visit with the doctor was disappointing for me. He spent more time typing then listening to me. Staff is friendly but hard to get a hold of on the phone. I was very pleased with the staff on my surgery day. Except when my sister called to pick me up after surgery no one would answer the phone. She had to call 3 times to get someone on the phone.
    Lucy V.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I know I’ve got a lot going on but I felt like I wanted more of an explanation of how my condition/if anything will negatively affect my feet or back
    I should have asked questions about my high arches and how orthotics will help my feet, knees, back……
    Brian J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The billing department needs improvement
    Rhonda R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Timothy M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far so good. No complaints. Everyone is helpful & professional.
    Anthony F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff were great. I was disappointed that the surgery recommended would take a long healing time. I wasn’t offered any alternative but I don’t know if there is an alternative
    Suzanne I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Susana L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thumbs up
    Jason U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice staff and doctor. Going to start PT Monday and hoping for a good outcome.
    Rebecca G.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I felt like I was rushed through the process of being seen
    Kelley V.
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