Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I love Dr. Gary Briskin, Gray O' Brien & the physical therapy staff in Santa Monica. Super nice people, and very helpful getting me back on my feet!
    Kira L.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I am not kept waiting. Communication is easy with all levels of staff. I love the reminders that are done via computer, in that there are a lot loose ends in my day, and the reminders help me stay organized without having to bother a human. I know that when I get home the computer will remind me of correct time or day etc.
    Sharon E.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I've already told Dr. Campbell that I think he's great. He listens to his patients and has a very cool, low-key approach that is genuine and comforting.
    Wendy V.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I appreciate Dr. Bavarian's super-quick responses to my email questions!
    Marylyn T.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I'm thankful that you have Saturday office hours. Making appointments is easy. OVERALL VERY VERY SATISFIED.
    Michael S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    My experience with the team was wonderful. Thank you very much!
    Shirley F.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    My experience with UFAI has been nothing but positive! Your staff is truly responsive and very customer-oriented. My surgery experience was equally positive! Wonderful nurses and staff! I have actually recommended UFAI to several of my friends!
    Barbara S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    The office staff and Dr. Campbell were very efficient, timely and professional.
    Susan S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I always return to Dr. Briskin and UFAI because I know I will receive excellent treatment from Dr. B and the staff.
    Marilyn W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I really appreciate the office flexibility, as I never know when my foot issue will flare up and I will need to be seen. It is unpredictable, so I am grateful that the staff works to get me in to see Dr Briskin!
    Nancy S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Love Dr. Briskin! He was so reassuring and helpful. Had a fantastic experience!
    Shana F.
  • CustomerSure
    University Foot and Ankle Institute
    4.5
    I'll love you even more if I get my boot off tomorrow!
    Linda H.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I am so pleased with the quality of care I received from UFAI. The physicians and therapists are all extremely knowledgeable and caring. The practice is also efficient and organized, and made the whole process of therapy a breeze. Most important, they made my ankle feel better than new.
    Starelle D.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Everyone is amazing.
    Susan H.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I appreciate the promptness of your staff getting me in on time for my appointments. Everyone is knowledgeable about what they are supposed to do.
    Penny L.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    The staff is very honest and helpful. I never have to wait long (I am always a little early). They are helpful in every way.
    Penny L.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    PT Staff are very nice and knowledgeable. It took me a little time to understand how the PT was correcting my issue, but I think I've been cured!
    Terasa H.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    My feet don't hurt anymore!
    Kirk W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Gary was terrific and numbed my toe before he did the procedure. It was absolute pleasure, with minimal pain and anxiety.
    Marcia C.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Suzanne and Cristel are both amazing. I have used them both in the past and will continue to recommend their services to others.
    Michele M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    You guys are 3 for 3 on surgeries for me. Thanks so much!
    Paige K.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Very satisfied!
    Pearl W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Alex was extremely careful with my foot during the MRI. I appreciated that very much.
    Susan C.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I appreciated that Dr. Yau called me back quickly after I left a message and he then made time to see me that day.
    Virginia B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I couldn't be more satisfied. My procedure went better than I anticipated and my followup care has been great.
    Randell S.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Doctor Franson and the whole staff have been awesome every step of the way! I recommend them to all my family, friends and co-workers every chance I get! Thanks Dr. Franson and UFAI staff!!!!
    Robert B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Franson is my doc and I have had four surgeries. He fixed my toe, as my bones were not healing. He put his heart into fixing me up!
    Melody G.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. B and all the staff is awesome. I appreciate the level and focus of my care. I have, and will continue, to recommend Dr. Baravarian every chance I get.
    Stephen L.
  • CustomerSure
    University Foot and Ankle Institute
    4.5
    So far so good. Oh, how I hope my ankle improves!!
    Whitney G.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Thank you to all of you. I felt welcomed and well taken care of. Thank you all for taking my foot pain away.
    Pauline M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Very satisfied, and will recommend to friends and family.
    Pauline M.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Have already sent six folks to you. Love you guys!
    Lorna B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson, Suzanne and Jasmine are awesome!!
    Rian B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is great!
    Robert B.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    We were very impressed with Dr. Briskin. He comes very highly recommended by several people within the community!
    Kimberly F.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Very helpful that my doctor plays hockey since I had a hockey injury!
    Kristina W.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I've had two Lapidus Bunionectomy surgeries (one for each foot) by Dr Baravarian and I'm thrilled with the results. My bunions were extreme and required extreme expert measures to correct them. Dr. Baravarian is one of the best, if not THE best, foot doctors in L.A. and I feel so grateful to have found him.
    Ryan
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    I saw Dr. Baravarian after being misdiagnosed by another doctor. (I am runner, but foot pain was making even short runs very difficult). He was awesome, really attentive and caring. He quickly diagnosed a bone spur in my foot and recommended orthotics. Have to say I was skeptical that the thin inserts could make much of a difference, but I was so wrong! I immediately noticed a difference and am back to running long distance with zero pain. I really can't thank him enough!
    Chris C.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Dr. Morris was great, as well as all the office staff. I live far, but it has been worth the drive. Thank you!!!!
    Emilio R.
  • CustomerSure
    University Foot and Ankle Institute
    5.0
    Great staff who put up with my questions and bad jokes. Hope I will not have to return, but if I do have foot problems again, I will go back to these folks.
    Eric F.
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