Patient Reviews of University Foot and Ankle Institute

everything was really great - i just needed a second opinion, which was the same as my primary podiatrist, and he is conducting the procedure soon. thank you Dr. Redkar and your lovely staff for all of your assistance

I am so pleased with my visit and the care I got as well as the efficiency of the process. The care was thorough, smoothly accomplished; the doctor caring and efficient and compassionate. I am relieved to be able to carry on with my usual exercise with no pain. Such a freeing thing.

Dr. Carter was great. From the moment he entered the room, he was very professional but friendly. As a guy who often overlooks his feet, it is a little awkward to be sitting/laying in a very elevated chair and having another guy handling my feet. Dr. Carter was very calming and took the awkwardness out of it by casually conversing with me the entire time about mutual interests while also explaining what he was doing, and afterwards explaining what I could do to prevent a repeat. The nurse or physician's assistant who initially called me in to the exam room was equally professional. The first receptionist who checked me in and provided me with the paperwork to complete was friendly and nice. Unfortunately she did not return. Another receptionist took over for her and seemed to have a more abrasive personality. Her answers to my questions were curt and very short. She does not represent your practice as well as everyone else I interacted with.

Code for getting a discount with Jublia prescription is not valid for TriCare or Medicare. Patients who have this insurance should not be advised to call in with the code. I wasted a lot of time with this process.

I’ve been seen by so many doctors about my foot and I felt like I was just wasting my time. This was the complete opposite! Dr.Franson and his staff are amazing at what they do and they go above and beyond. I felt like I was bugging them with a bunch of paperwork that I needed filled out for work/disability but they would get it done right away. They got me everything I needed and Dr.Franson explained everything that needed to be done for my surgery. Honestly I wish I would’ve gone when I first got my injury instead of wasting my time with other doctors.
Thank you Dr.Franson and your amazing staff for everything you’ve done for me

Dr.Shin is a wonderful man who really knows what he's doing. He is cheerful and friendly and fun to be around, even when he is getting rid of whatever those things on the bottom of my foot are. likewise his staff.

amy cox

I really like how he took the time to listen to the problem I was having and made me feel good about how he would like to proceed. Way for professional and friendly that another doctor I went to for the same issue.