Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews

4.9 out of 5 Stars

University Foot and Ankle Institute
5.0
I have always had a positive experience with Dr Franson and all his staff including my last visit. The appointment system currently in place is absolutely terrible!!! Just let me call the office and make my appointment directly instead of multiple calls to a call center being treated like a brand new patient EVERY TIME I call!!!
Donald H.
University Foot and Ankle Institute
5.0
Great Experience. Thank you.
Lucas C.
University Foot and Ankle Institute
5.0
I received excellent service. Doctor explained me the current condition and the possible treatment options in detail. Staff is very caring. I really satisfied with the service.
Rajesh B.
University Foot and Ankle Institute
5.0
It is a pleasure to visit Dr. Briskin and staff.
Manuel S.
University Foot and Ankle Institute
5.0
AWESOME Glad he has worked with Dancers;)

Love,

Danielle Hobbs
Danielle H.
University Foot and Ankle Institute
4.0
thank you for your care ... although filling this out is annoying, as was getting the emails to do so
Barnet M.
University Foot and Ankle Institute
5.0
I would highly recommend Dr. Justin Franson. I have been his patient since 2012. Most doctors that I have seen have had me in and out of their office quickly without really listening to my questions and concerns. Dr. Franson takes the time to listen and offer me solutions for my ongoing treatment. I feel he genuinely cares. He’s very friendly and approachable, which I feel is important in choosing a Dr. Also I’d like to add that his office staff is so kind and helpful. Michelle, Jennifer, Sabrina, Maria and Giselle have become like family to me. Thank you ALL for everything! I wish I could give you all 12’s instead of 10’s on this survey!!
Cynthia M.
University Foot and Ankle Institute
5.0
I am a huge fan of Dr. Schwartz and everyone at University Foot & Ankle Institute. I feel that my feet are always in good hands. He is knowledgeable, helpful and always friendly. I am very satisfied with his help and will happily continue to be his patient.
James B.
University Foot and Ankle Institute
5.0
Took care to give a thorough diagnosis and give us positive next steps.

Thanks
Benjamin Q.
University Foot and Ankle Institute
5.0
Attentive staff, convinience of an X-RAY in the office.
Svetlana S.
University Foot and Ankle Institute
5.0
Great treatment
Richard B.
University Foot and Ankle Institute
5.0
Dr. Redkar is great! Very approachable, prompt and explains things in a way that's easy to understand. Would highly recommend her to others.
Monica M.
University Foot and Ankle Institute
5.0
I hope I don't need to come back for another treatment but, if the problem happens again, I will definitely see Dr. Schwartz.
Earl L.
University Foot and Ankle Institute
4.0
No thank you
Julie K.
University Foot and Ankle Institute
5.0
Everyone was very very nice and I was never left waiting around.
Thank you
James A.
University Foot and Ankle Institute
5.0
great experience, looking forward to surgery !
Shirley T.
University Foot and Ankle Institute
5.0
Great office staff
Jennifer C.
University Foot and Ankle Institute
5.0
Appreciate professionalism
Jennifer B.
University Foot and Ankle Institute
5.0
No. I am happy.
Walter D.
University Foot and Ankle Institute
5.0
Ten stars for Dr Franson.....
Melody U.

University Foot and Ankle Institute
5.0
Staff and Dr's are very approachable, friendly and easy to talk with. Left understanding the discussion and many questions were answered. Keep up the great work.
William M.
University Foot and Ankle Institute
5.0
Excellent patient service with on time appt friendly staff and great Doctor.
Gilda L.
University Foot and Ankle Institute
5.0
I was very happy with my doctor & my visit. Could have used a bit of info on if and how to make my condition better or how it happened...genetic? Work conditions? I was ordered orthotics.
Nancy V.
University Foot and Ankle Institute
5.0
This is the Podiatrist that my insurance company recommends. I've been here three times and I've never had a problem and always get into my appointment in a timely manner. The staff are professional and considering that they work with my insurance company that's a big plus. I would not hesitate for a second to recommend this office in Santa Monica on Wilshire Boulevard.
Richard L.
University Foot and Ankle Institute
4.5
Interns need supervision
Queen P.
University Foot and Ankle Institute
5.0
Good visit, in and out
George C.
University Foot and Ankle Institute
5.0
Great Doctor and Staff.
Raymond S.
University Foot and Ankle Institute
5.0
I was glad to have found the University Foot & Ankle Institute as I was having trouble with a bone spur that needed attention. Dr. Franson located at the Valencia Office met with me and was very thorough. I also like to mention the online portal which allows messaging to the Doctor. Dr. Franson responded right away anytime I had a question via the portal. Great staff too.
Raymond S.
University Foot and Ankle Institute
5.0
I finally found a Doctor that I feel confident will help me address the best treatment for my bone spur condition. I was also impressed with the online portal, which the Doctor responds to your messages in a timely manner. great place for sure!
Raymond S.
University Foot and Ankle Institute
5.0
Fill out
Catherine K.
University Foot and Ankle Institute
5.0
Everybody at the institute office is great and very helpful with me. Especially since I'm still learning what all this surgery has meant. Thank you.
Jay A.
University Foot and Ankle Institute
5.0
not sure i got an actual diagnosis from dr. but we both agreed i need new orthotics!
Mary I.
University Foot and Ankle Institute
5.0
ok, and happy
Jack M.
University Foot and Ankle Institute
5.0
Lydia the physical therapist is very good!!’
Margaret S.
University Foot and Ankle Institute
5.0
Still waiting for treatment to begin, as staff is still dealing with insurance approval for the medication.
Alec N.
University Foot and Ankle Institute
4.0
Is there any chance whatsoever that you NOT send me anymore of this ****. If I have a complaint I'll let you know. Otherwise everything is fine.
Goodbye.
Matthew Staples
p.s. DO NOT UNDER ANY CIRCUMSTANCES PUBLISH THIS ANYWHERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Matthew S.
University Foot and Ankle Institute
4.0
The cleanliness of the patient rooms could be improved. Particularly the big workshop-like tool chests. They have major amounts of gunk on them and it makes me queasy to think what could possibly be on them. Not what you want to see in a doctor's office. Everything else seems great - nice staff all around!
Trevor D.
University Foot and Ankle Institute
5.0
I always think that I am treated very professional and with care. Dad I feel I am listen to 1I ask questions and my questions are always answered and just I'm always respected and I would always recommend people coming there in fact I've recommended people to come to you guys already
Eric A.
University Foot and Ankle Institute
5.0
Always a pleasure.
Victoria C.
University Foot and Ankle Institute
4.5
Thanks
Nancy F.

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