Patient Reviews of University Foot and Ankle Institute

Dr. Franson is an excellent doctor and skilled surgeon. The staff is pleasant and helpful. My visits to Dr. Franson's office are always pleasant, my concerns are addressed and resolved, my appointments always commence on schedule and I depart the office in a timely manner to return to work. I greatly appreciate Dr. Franson for providing me with outstanding foot services, prompt professionalism and a kind demeanor.

Your requirement for a credit card makes me angry. With insurance fiascos I prefer to be billed once the insurance is straightened out. Also medical offices are notoriously bad in keeping the privacy of their billing secure. Too many times I hear about old record from a doctor being found in a dumpster.

Wonderful staff and a great doctor..can’t thank all of them enough for making a tough thing much easier..they went out of there way to make sure I was ok in office and at home after surgery.thank you all..

The doctor was awesome. My foot issue was diagnosed very quickly, and I was told what I needed to do. The visit was very quick, and so far I am happy with my results. I was supposed to get some plantars stretching paperwork before I left, but I didn't get that. But overall, I would recommend this place if you have any foot issues.

Dr. Carter encompasses all the invaluable traits that make him a great Doctor; compassion, knowledge, relatability, sincerity, honorability. Hopefully these qualities will rub off on a seasoned Doctor who places money before the wellbeing of the practice’s pstients.

Dr redkar is fantastic. She understands the problems well and has clear knowledge on what the best treatment options are. Also has superb bedside manners. I have been to more than a handful podiatrists in the city, but she has definitely exceeded my expectations.

Dr. Baravarian is so awesome, but it doesn't stop there. The whole staff is so caring, professional and knowledgeable. The entire practice is so pleasant and there is very little wait for the doctors, who are all so great with a fantastic bedside manner. Even the physical therapy group is so helpful. I have recommended this practice to many friends and family.

I do not like the call center. If I had known about the call center I would have chosen a different doctor. That would have been unfortunate because we like Dr Frances. Please have calls go through the direct office. It’s really frustrating to have to go through the call center.

I think x-rays should be shown & explained in greater depth with the patient to allow for us asking more questions. Instead of doc just talking with intern/shadow doc about it like the patient isn't there.

The only problem: the person who booked me in should have been told to take an X ray of my foot. Dr. Briskin was 45 minutes late and when he came to examining room - no XRay. Back to Square One. I was so delayed that day I missed a subsequent appointment. Two hours for a fifteen minute appointment.
I am NOT criticizing the care.