Patient Reviews of University Foot and Ankle Institute

Dr Franson is amazing patient personable and empathetic. I have sent many friends to him .

Front desk lady doesn't follow through on requests when needing paperwork for filing extra supplemental insurance I had requested more than twice and still not provided with documentation .
The young lady sits and appears to hide and is not visible to patients . I challenge you to sit in waiting room and look at the desk and all you will see is computers and screen of stuff that makes her unvisable

Dr Briskin is the best. When my husband broke a bone in his foot he was not a happy camper. But from the initial office visit (great that Dr Briskin has some office hours in the south bay) to the surgery and followup visits the foot is healing nicely. Appreciate that Dr Briskin has done several x-rays to make sure the bone is healing properly. Wouldn*t hesitate to refer him to family and friends

Dr. Franson not only took over my husbands care for a foot wound that was very stubborn in healing, he virtually saved his life with a surgery that stopped an infection that had become systemic. His bedside manner is impeccable and his listening skills are rare in the medical field. He pays attention to every detail and as a patient or family member you are not only consulted you are included in your care. If Yelp gave out 10 Stars Dr. Franson would get all of those and more. I could not give he and his staff a higher rating. I just wish he took care of more than feet! Rest easy; your feet could not be in better hands.

Scheduled my appointment 1 week ahead in Valencia office so I wouldn't be double booked, arrived on time and was kept waiting 20 minutes while I watched 2 other patients who arrived after me get called back. Asked receptionist what was going on and she didn't know (mind you, I had already checked with her at 10 minutes past my appointment time so she knew I was waiting). She calls in back and tells me they're waiting for an exam room to be free - because they totally forgot about me! Then she asks me if I want to reschedule! Didn't even offer an apology for their mistake. I just walked out and will find another podiatrist with a front office staff that can manage patient flow correctly.

Hello, Dr. B, With all due respect, I think there is a flaw in the design of my custom brace. My ankle bone hurts way too much while/after getting my high arched foot into my brace/shoe due to the stiff plastic contour of the brace fitting like a second skin.and an ankle bone sticking out has to squeeze past said contour. For PRP patients couldn’t an adhesive pad be placed over the torn tendon area and the ankle bone ligament before the plaster of Paris is applied, so there’s a little breathing room for the sensitive areas not to be tortured getting into that brace & shoe? It’s not acceptable, considering I was expecting a comfortable custom brace to wear.
I need another sponge pad along the Peroneal edge of my foot inserted. OR perhaps my PRP therapy has simply failed?
I hate everything about Brace #2. I prefer Brace #1, which isn't correcting my gait. I’ve had enough of pain. Aidez-moi, Eileen Thomas

Staff person when first coming into the room, didn't sound like he knew why I was there. Just to pick up and fit new orthodic shoe inserts. That's why I gave staff and 8.
The Doctor is always great! Thanks

I've been a long term patient and my personal informatoon has not changed in all the years I've been coming to the practice. I wish there were a way to update medical records without having to rewrite it all. Other than that small thing, it's a great practice and I'd never go anywhere else.