Patient Reviews of University Foot and Ankle Institute

Lexie (Alexis) carried on a great conversation while taking care of my toes. Her ministrations were careful, yet quick. Where Dr. Fransom was quick and efficient, Lexie was efficient and pleasant. The conversation was steady and distracting. Both are highly recommended, and, I will return!

I’m very happy with my doctor so lucky to have found him.
The only problem I have is at the end when I need letter for my work it becomes a problem. That creates problem with my manager. I know staff are busy but they could take a second to discuss about my restrictions letter.
Hope next month I won’t have problems.

For new/first time patients, offer to email them the patient forms so they can print them at home, fill them out and bring them already completed. It's easier to provide some of that info ( name of medications being taken, dosage, etc.) if you can access the bottles. Hard to know some of that info by heart when completing the forms in your waiting area. Also, I wasn't called in for about 30 minutes after my appt. time - that shouldn't happen.

Dr Franson answered every question i had and discussed options i have to better my situation. Lexi did the plaster mold of my feet for my new orthodics and is very knowledgable and answered questions i had too. Although i had a couple more questions for her. Also, the Xray machine was down but someone on the staff fixed it and got it running so that i was able to get the xrays of my left foot which were very important to visually see more problems i have in my foot. Dr Franson and i discussed future options i have to improve some of the issues with my feet. I was very pleased with everyone in that office and i am happy with the information and help i received.

Great job great team great doctor thank you for your efforts and network appreciate all your commitment to my Gout Dash prevention of have followed up with recommendation from the doctor, and working with the reference provided bye ankle University ankle thank you again

Dr. Brisken was great, he was able to locate the cause of my symptoms and even showed me that my concerns of tearing ligaments/muscles in my foot were unfounded with a few simple tests.

The exercises provided to me were beneficial in relieving the plantar fasciitis pain in my foot.

I was charged about 178.00 because the staff told me I had not met my deductible.

I have met my deductible at the time of consult. Called the staff back. Waiting for a response. It has been three weeks.

Yadira De La cruz

469-534-3550

Hello there !
*all was great-except for automatically being directed to get an X-ray of my foot. I knew I didn’t need one because it can only read “bones”- I knew it had to do more with a nerve/tendon...It would have been unnecessary radiations ! +possible out of pocket expense.
Doc. Diagnosed with plantar fasciitis...