Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    100% satisfied!
    Blanca C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am a "forever" patient and will always appreciate and love UFAI!!!!
    Dana H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Chan and the staff are excellent.

    It would be great to have a foot whirl pool restored

    Thanks
    Cynthia J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian repaired a complete rupture of my Achilles. My physical therapist said I had a great surgeon and it was one of the best repairs he has ever seen. Apparently, if it’s not done by an experienced surgeon, your foot can tend to pull to one side or the other. Mine is completely straight with only a 1 inch scar. Highly recommend his services! I was 6 weeks in a cast and 4 weeks in the Boot. I’m now wearing 1 1/2 inch heels.
    Debra I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone at both office locations and the surgical center was great. I'm pretty much back to normal activities 3.5 months after the surgery.
    Jay A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Our family loves Dr. Franson and his staff. We are always well taken care of and his vast knowledge makes us very comfortable with his suggestions and recommendations. In addition, the scooter he designed which my son, Arrden (15 yoa) used for his broken foot, is absolutely incredible!!
    Arrden G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Foot casts stayed at lab for several weeks instead of one.
    William E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and staff were very attentive and caring
    Ibrahim K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian and staff were all very friendly, professional, and helpful in prescribing the best treatments for my injury.
    Victor S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The billing department held up ordering my much needed orthotics because they said I had a co-pay due. I called to find out how much and to tell them I'd come in and pay it but had to leave messages twice. What I got was an email of my Portal which wasn't a current bill.

    When my husband finally got billing on the phone, they said it was $30 and that they had not ordered the orthotics.

    I had to go on a 6 day vacation to Atlanta with no orthotics which caused me to do more damage to my foot and made the vacation quite uncomfortable.

    Dr. Franson apologized when I went to pick up the orthotics a week later.
    Chip H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very helpful and effective.
    Charles O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was good.
    Virginia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love this place!! Everyone is so helpful & very nice & I love Dr Baravarian!!
    Donna G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and personable
    April W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good doctor, friendly staff, nice office.
    Raymond B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was good
    Gayle F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff was wonderful and patient and answered all of my questions. I have already recommended a friend to UFAI. Excellent standard of care.
    Amanda T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very welcoming office. Guy
    Sharon F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very comfortable with Dr Baravarian’s recommendations, particularly after obtaining a second opinion which would require a major lifestyle change for me. Now I just need to schedule my surgery
    Cheryl S.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Baravarian and the entire UFAI staff were wonderful, kind and very professional. Every interaction with the team at the office and at the surgery center was enjoyable. I wouldn't hesitate to highly recommend the University Foot and Ankle Institute to anyone needing their services!
    Duane F.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Our family loves Dr. Franson and his staff. We are always well taken care of and his vast knowledge makes us very comfortable with his suggestions and recommendations. In addition, the scooter he designed which my son, Arrden (15 yoa) used for his broken foot, is absolutely incredible!!
    Wendy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind and caring Doctor and staff.
    I highly recommend.
    Margaret J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is friendly and courteous. The wait time is short and they are very accommodating as they try to fit you in to get you an appointment.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will be returning to your office to show you my current orthotic for your approval. I have also recommended my co-worker Carla Amador to your office. She should be making an appointment to see you soon.
    Weena L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone there is so friendly and professional.
    Michelle H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. John Chan has been my podiatrist for over a decade. He is a first-rate professional. Thx for asking.

    DSS
    David S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. redkar is the best. She always takes care of my issues and great with all the treatments. I am beyond satisfied with her care and trust her judgement.
    Sandie K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    good care professional staff
    Ted H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Baravarian. I have recommended him to many people and I will continue to do so. Maria always welcomes me and Dr. Ari is very kind. All the staff are terrific.
    Maureen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great service!
    Susmitha N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Redkar is great at getting right to the point and helping solve any/all problems.
    Paul F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    extraordinary doctor...my toes were beyond help,,ingrown nail tough nails..
    great doctor
    William K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Our visit with Dr Baravarian was great, he took his time to explain the injury and to give instructions for recovery, he was also quick to answer my questions by email, we felt very confident we saw the right Doctor.
    Thank you Dr Baravarian!
    Emilio N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No complaints. I like the new look of the offices.
    Rosa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Chan is outstanding!
    Nancy P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great work
    Nathaniel J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been with Dr.Chan more than 15 yrs. Fine Dr. Swell guy.
    Paul E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’m still waiting for insurance payments for physical therapy that I had in February from a December surgery. I also need more visits approved and I cannot request them, only UFAI can. I don’t know if the problem lies with UFAI or the insurance company but I’ve called both to no avail. Insurance states that I’ve used up my visits since I also had shoulder surgery but they tell me that it’s easy to get more; the medical facility just needs to request them with a letter of medical necessity. Then they will also pay the back visits. I’ve gotten no feedback from either as to where the hang up is. I’m afraid now that since it’s been so long that they’ll deny more visits and won’t pay the ones I owe.
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    oh, I had a broken little toe, but it was not notice until the second x-rays,

    (very nice people)
    Robert Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring environment!
    Maria M.
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