Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr.Kelman is a very pleasant. He has a great demeanor and talks to you on your level, making me fell comfortable and assured. Very thorough.
    David S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    After my first visit I had a lot of problems with my toe which was trimmed , it took a lot of time to heal. I was on a trip and couldn't wear shoes very well. Since then I have had orthotic's made and they are working fine you even made a second pair to get them right. I am 81 yrs old and have several issues and need better explanations of ways to resolve them.
    Sally D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thanks!
    Claudia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience. Dr. Kelman diagnosed my plantar fasciitis and taped my foot and I was already feeling better by the time I left his office.
    Christopher S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. My ankle healed quickly.
    Kimberly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    5 Star as usual!
    Gary Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Treatment was good.
    Dominick F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I didn't have contact with Dr. Franson on my last visit. I only had to pick up my orthotics, which were being redone because of wear.
    Mark G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Marie R.
  • Google
    University Foot and Ankle Institute
    5.0
    At the age of 73, I had been having pain and swelling in my right foot for 3 months. It was badly deformed from a bunion which pressed on a joint in the top of my foot. Dr. Franson's confidence and prognosis for recovery helped me believe I COULD HAVE A NORMAL LOOKING & FUNCTIONING FOOT even at my age. After 2 hours of surgery and 50 stitches, I have reached that perfection. Four months after surgery, I am able to use Elyptical FOR 20 MINUTES FOLLOWED BY 40 MINUTES OF walking on Treadmill (60 MINUTES STRAIGHT). Thank you UNIVERSITY FOOT & ANKLE INSTITUTE for the miracle of a beautiful looking and functioning foot.Karen Neel-Welling
    BRENT W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I liked it. Felman cured my fungus that I had in all my toes with laser treatment and medication. A substantial improvement,
    Harry P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and everyone there is great always willing to help with anything couldn’t ask for a better crew
    Rudy A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'll be in Jan 21st
    I'm presently dealing with an abnormal mammogram
    I wrote the long version. Hope you got it.
    Eileen T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nope
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    they were great!
    Robert L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been going to Dr. Franson & I am always confident with his treatment & care for my feet issues. Have recommended him to others.
    Andre S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We absolutely love dr. Franzen and Jennifer
    Cameron B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good.
    Eileen C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good.
    William D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Virginia N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing service
    Eduardo G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good experience Dr. Took care of my problem.
    Sabina F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The office is welcoming and the doctor is knowledgable.
    Shari S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Chan has been a GREAT foot doctor for me for over a decade. He was able to help me and came up with solutions for the issues I was having when no other doctors could figure it. Even when my insurance changed due to my work I upgraded my health care plan in order to be able to come see Dr. Chan. He is a genius when it comes to be a foot doctor.
    Tony N.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    We enjoyed our first office visit and were appreciative of the doctor's willingness to allow us (parents) to Facetime during the second one since we could not be present.
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice staff & Dr.. Did not have to wait very long.
    Marie N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've been a patient of Dr. Franson's on and off for a few years now. He is always professional, thorough, friendly and a great doctor. The staff are all amazing too. I have had a few problems with the front desk/accounting staff when I've paid my co-pay with cash in the past but we have since resolved these issues after months of dealing with corporate accounting. I now only pay with debit card. At any rate, Dr. Franson and staff are top notch.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Very good
    The doctor I see is,excellent
    Jairaju G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best run doctor's office I know.
    Susan F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The man who made the mold for my orthotics was great.
    Debra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his entire staff are wonderful, professional and kind!
    Stacey B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Doctor and staff!
    Lisa L.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I am very satisfied. I needed a reminder, however, to bring in a couple pair of shoes to see how the orthotics fit. I asked if there was anything I needed to bring too! Since I have started wearing the orthotics, I feel great.
    Wendy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Donna S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great so far
    Susan L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Bob and staff take very good care of our son - we wouldn't go anywhere else.
    Nathan G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Staff and service! Dr. Franson is a professional and I highly recommend him!
    Ronald Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the experience. Thank you.
    Sue S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the staff and Doctor.
    Bertha N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Carter is understanding and gentle. He explained my condition and likely outcome clearly. I appreciate the speedy and pleasant care from Dr. Carter and all the staff.
    Pamela G.
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