Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman is terrific. I've been seeing him for many years, for a number of different foot issues, and I really think he is the best. My foot problems are resolved efficiently, and it is always a pleasure to visit Dr. Kelman.
    Judith D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated Dr Briskin's attention to issues I presented and understood the reality that a correction to the orthotics might be improved without suggesting complete new orthotics that would be extremely expensive for Medicare patients.
    Catherine R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great!
    David F.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I had been recommended to Dr. Kelman not a neighbor. I only visited him twice for what turned out to be plantar fasciitis. I was still in pain after the second visit, but I followed his exercise regimen, wore proper shoes, and after a couple more weeks, I was pain free!
    Karen W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was extremely nice and professional. I would definitely recommend your center. I do wish, though, that they'd have notified me an hour before (prior to me having Uber'd down there for $15) 11 a.m. Nov. 5th that they had to reschedule my toe surgery (due to insurance approval not having arrived by surgery appt. time). Other than that, fine, and no offense meant or taken.
    Jon S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with the care I received. The staff and Dr. Kelman are all affable and very professional. I am excited to get my inserts and will highly recommend UFAI to my family and friends. Thank you for caring about your patients and showing compassion.
    Jacqueline R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Shoreh P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Brisken as always was cheerful & honest but with encouragement, suggesting physical therapy. Very much appreciate his care and the helpful support from everyone.
    Pamela G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience.
    Gwelder S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are great. Very comprehensive.
    Laura S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You are all the best!
    Helen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Experience has been wonderful and Dr. Franson has been very helpful to us-
    Calista C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt very at home with all of the office staff including the Doc.
    Gigi V.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Okay, but it’s still not clearing up. Very expensive cream, I’m doing everything she said, but it’s not going away!
    Janice G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. I'll be back again and again.
    Joseph H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful care
    KATHY D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctors and staff were great.
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Dori A.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Did not say on the phone that payment was due in advance. If that is the policy, you should bill insurance quickly so that the patient can be paid back soon. To this point, I don't think it has been billed.
    Gil S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience with a great team
    Meghan P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very Happy
    David P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    James M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been with Dr Kelman for decades. I will always use him for any foot issues.
    James B.
  • Google
    University Foot and Ankle Institute
    5.0
    Feel good and hope my surgery is a huge success. Dr. Bob was forthright and honest and told me exactly what he was going to do and what he recommends for my failed Cartiva. I appreciated him being candid.
    Laurie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent customer service
    Christian R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every thing is great except the waiting time. Although I have or had an appointment yet I had to wait in the waiting room for more than 30 minutes.
    Mohammed I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Feel good and hope my surgery is a huge success. Dr. Bob was forthright and honest and told me exactly what he was going to do and what he recommends for my failed Cartiva. I appreciated him being candid.
    Laurie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good!!! Nice Doctor and staff!
    Zoila G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent staff. Respectful of your time. Dr Jafary is the best explains what he is doing
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr Kelman was excellent and gave me a shot that I didn’t even feel!
    Fiona E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    thank you
    Darcy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Kelman and the staff treated me with courtesy and kindness! I appreciate their thoughtfulness through what is a difficult time for me.
    Alice B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have not received my final orthodics, but because Dr. Brisken did not hesitate to recast my feet, I feel certain that I will get the proper fit for my orthodics.
    Bonnie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very Professional
    Charles C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like everyone!!!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasure to have Dr Avanti Redkar take care of all my pediatric needs.
    Leroy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional at the same time personable! Dr. Fanson is awesome...his responding by email when you have a question, is refreshing. All doctors should be doing it. It makes for quicker response and less frustration. My only negative comment is when you call the office, you get a main operator for all the UFAI ‘s instead of the one you are using.
    Marianne L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasant experience. Dr. Carter and his staff are awesome.
    Steve R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    difficult to find the office
    John W.
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