Patient Reviews of University Foot and Ankle Institute

The staff is very friendly. They make you feel comfortable. Dr. Kelman performed surgery on me 13 years ago and I have not had problems with that foot since. I recommend him to all my family and friends. He is the best!

My daughter had a great experience. Only thing I would say is that my friend referred me to Dr. Franson. When I made the appointment for my daughter’s ankle injury, I was under the impression it would be with Dr. Franson. Instead, when I got to the appointment, it was with Dr. Jafary. Nice man. I didn’t have a problem with him at all. But you might want to advise/train your offsite appointment setters to verify who the appointment is with. Like I said, Dr. Jafary was very kind and knowledgeable. But he was not the one I was referred to by a friend of mine. We both have daughters who suffered the same ankle injury so she told me what to expect. I prefer seeing a specialist who was referred to me rather than someone who I have no knowledge of. Other than that, our experience there was very pleasant.

Staff member asked ME if they should take X-rays...Isn’t it THEIR job, or the doctor’s, to look in my chart and see if x-rays have already been taken? Dr. Kelman was nice and pleasant enough, but he clearly had no recollection of seeing me a few months earlier! Again, isn’t it the doctor’s job to look in my chart when he sees me?