Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I think you should have an individual phone line for your office here I think it's very difficult to get through when it has to go through another office far away but your staff is very nice and your doctor is fantastic the only problem was it that when I ordered the Orthotics it took four and a half weeks to get it and I've had other experiences that it only took two two and a half and I was really needing them sooner cuz my feet were really bad but the quality of my orthotics are fantastic so all-in-all I would give you a score of 8 + and I would definitely recommend you
    Debbie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a very kind and caring foot and ankle surgeon. He’s staff is excellent and prompt.
    Penelope H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great—very likely to schedule surgery here.
    Katherine T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very well.
    John M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very professional
    Edward S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and staff. Thx!
    Howard G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Efficient and knowledgeable.
    Maria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Feldman and his staff are very courteous, very pleasant to dela with and took car of my issue in a timely fashion.
    Louis A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and Maria are fantastic!
    Elisabeth B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    There was confusion about my understanding of the copayments after certain procedures, but the ladies were great and very professional! Would highly recommend Dr. Feldman and this staff.
    Cameron W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The “Bunion Study” staff appeared unable to effectively communicate requisite information. Excuses and faulty reasoning always followed, and therefore what could have been a pleasure, was compromised.
    Katrina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated the doctors concern of my problems and hopeful resolution to the problems.
    Debbie O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Efficient and well run.
    Belinda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is awesome!!! I have recommended several people to your practice.
    Kimberly S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love dr feldman. he really cares about me!!
    Audrey I.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Had no issues with appointment. Wait time was reasonable and the Dr. was pleasant. Will be back again.
    Kikue F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well worth the time and money.
    George W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From office visits to my foot surgery, Dr. Feldman and his staff (Merci, Yvette, LeeAnn) instill the utmost confidence in me. They greet me, explain everything, and Dr. Feldman spends whatever time necessary to be sure I understand and am 100% on board with any treatment.
    David M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The visits were quick and almost painless!
    Elizabeth M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Fine with everything.
    Dennis K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well taken care of.
    Bruce F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Saeedi is an exceptional physician. He communicated very well with me, explaining and answering all my questions completely. His treatment is A++++!
    The staff, Jessica and Erica, are awesome. They are professional, polite and very friendly. A great experience.
    Carl E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My treatment has been great all around
    Maria P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone had been so helpful and friendly. Things were taken care of that I didn't even know needed to be done!
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great, I can't recommend UFAI enough!
    Condon C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Jacob F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved my visit to UFAI,
    Dr. Franson and staff were awesome!
    Darrell F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every aspect of service and procedure was very satisfactory
    Brian D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is warm and friendly without being sentimental; he took his time reading my MRI film and discovered an additional injury, and was able to calmly explain it and the surgery required to repair it. He spoke to me just before the surgery and then called me at home later that night to make sure I was ok. Two acquaintances spoke very highly about Dr. Franson and I understand why.
    Douglas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good!!
    Leslie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to several podiatrist before I found Dr Franson. I’m very picky about drs and by far he is one of the best! He takes the time to really figure out what’s going on and then makes a strategy to fix it. The people in his office are very personable and get to know each patient. Would highly recommend this practice!!
    Cynthia D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best Dr in Valencia
    Frank C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was fine.
    RICHARD N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone does a great job, Dr. Franson is wonderful.
    Robert H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone at the Valencia location was awesome!! My concern is that I don’t think the credit card authorization form I completed was not handed in a secure manner as there was fraudulent activity on this account shortly after my visits, and the only time I’ve used this card in the last 4 months was for these visits
    Beth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    SUPER friendly Staff and very efficient!
    Sharon H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I felt very informed and well cared for I feel like all the staff has my best interest in mind
    Angela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience.
    Benjamin D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Care
    Chad E.
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