Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,329 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    minimal waiting time. Staff always polite.
    N Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well taken care of, from the staff once I arrived through out my entire experience. As well as when I left.
    Joseph S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great experience
    Nicholas A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    100% wonderful. ⭐️⭐️⭐️⭐️⭐️
    Jacqueline M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson and his receptionist are amazing!!
    Heidi H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent Dr. And Staff
    John S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman and all of the staff are all very professional and friendly. Always a good experience.
    Sue K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wish the patient portal would unblock me. Months and it still says see your Dr office, even they can't unblock it.
    Chris B.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Do not like phone system. Too difficult and time-consuming to go through multiple prompts. And then have to leave t message at the local office.
    William H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Its always great
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great so far but I’m only one week out of surgery
    Drew R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor
    Julie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson has been doing a fabulous job for many years. The staff is wonderful!

    Thanks to all!
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great visit with staff and Dr..
    Erendira Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We have been with this group for years and are so pleased with the care and staff. How many patients can say they look forward to visiting their doctors office? We do. I have recommended to all I talk to.
    Christie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Prompt appointment. Caring staff
    Leroy M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I’m a patient for food&ankle institue more than 2 years because of my work related injury Dr Barabian and her staff always taking care of me and being helpfully and I was so happy to be have them until they have a assistant her name is Giuliana Defilippi…
    Somehow I waited my insoles ordered since March to September and I find out it was never requested…
    I contacted with my company and set up everything and called send email and didn’t get any responds…
    Finally I make a appointment with Dr Barabian and explained him what’s going on and finally very things set up…
    I understand everyone makes mistakes than I went fallow up visit and she has to same mean additute I asked him why you are mean to me what I did to you ??? I apologize for what ever I did but this should be end…
    Anyway I don’t know maybe I’m unlucky patient and come across to her when she has bad time…
    I never think about say anything because I know we all need job and have family to take care of it…
    You guys ask I tell…
    I hope I’m the only one who has the misunderstanding or getting her mean side and she doesn’t make your company looks bad for others…
    Cagatay B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is is very direct,explaining your problem and what needs to be done to fix it. He is kind and listens to the patients concerns.I wouldn't go to anyone else.
    Lana S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with Dr Johnson's ability, professionalism and demeanor. He seems like a really good man.
    Philip W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best Doctor! Great staff, very helpful and very friendly.
    Gloria A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great very comfortable experience
    James M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All was fine, except the paperwork was overkill and repetitive.
    Barry L.
  • Google
    University Foot and Ankle Institute
    5.0
    Thanks for your help!
    Benjamin P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. Everyone cares about your health. Dr Jafary listens to your concerns and addresses them.
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Request a different therapist for my next visit coming up on October 29 had a lot of bleeding on my big toe
    Pamela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I got an appointment right away when I called. I didn’t have to wait long when I showed up for my scheduled time and the staff and doctor were incredible. They were able to explain everything to me and provide a lot of different options in my cost range.
    Ashlee R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson listens and his thoughtful about options.
    Terry E.
  • Google
    University Foot and Ankle Institute
    5.0
    I got an appointment right away when I called. I didn’t have to wait long when I showed up for my scheduled time and the staff and doctor were incredible. They were able to explain everything to me and provide a lot of different options in my cost range.
    Ashlee R.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Johnson listens and is thoughtful about giving all the treatment options.
    Mia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding doctor!! Very kind, helped me with all my pains!!
    I'm grateful for Dr. Franson.
    Gail O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Absolutely the best!
    William B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming to UFAI for over 15 years. My experience is always positive. My troublesome feet are always cared for and helped. I plan in using them for a long time and you all are helping me get there. Thank you
    Elizabeth N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I liked the doctor. He seemed very efficient, knowledgeable, not rushed, and immediately recognized my problem.
    The nurse who asked me all the preliminary questions was very sweet and efficient.
    Elaine V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    First time at the Foot and Ankle Institute and I had a very positive experience. I have already recommended them to my colleague.
    Jill H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Problems with communication with the call center. Office communication was fine.
    Andrea G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson communicates well and knows his stuff!! I have had several foot issues over that last few years and he has taken good care of each one to my satisfaction.
    Jann G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Appreciate doctor seeing us w/in 15 minutes of appointment time and doctor and staff are very nice and helpful
    Linda D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson is wonderful. I found him very thorough and caring. He diagnosed a problem that I was not aware I had and made me aware of my options. He relieved my foot pain, which was the best part!
    Margie N.
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