Patient Reviews of University Foot and Ankle Institute

everyone was great, except one of the office ladies who never processed my MRI insurance request. Took 6 callsto her and then it was denied because not enough information was provided. The insurance company told me they were waiting on my doctor's office to send more information by the time that all happened I changed insurance companies. so although I was happy with everything up until then I definitely had a bad experience at the end. And my ankle still hurts

My first appointment with the blood flow tech was horrible as I waited 1 1/4 hrs before anyone even recognized me at the front desk. Granted Dr B was not there and they were having a holiday party. Two appointment after with the techs were fine.

The team was excellent. The therapists were very patient and took the time to explain things clearly to me. The therapists were experienced, knowledgeable and attentive. The staff were professional and courteous.

I would have liked more time with the doctor. I had a question that I didn't get to ask in the three minutes he was in the room, and when I went back in to ask it, he sent an assistant out to talk to me and that person gave me a very limited answer. It was disappointing. That said, the physical therapy staff has been amazing and I feel I am recovering much more rapidly than with the previous physical therapist.

Your "Express prescription" service needs some fine tuning. They finally got the medicine to dme after several days. Baravarian prescribed some ointment for a toenail fungus and it was $700 CO-PAYMENT- yes, $700. I canceled it and he found something that was $40 co-pay. I hope he now knows the cost of that stuff. Screw big pharma.

Great treatment all around: minimal waiting room time, appointment available on fairly short notice, quick diagnosis and treatment, prompt followup. In addition, Dr. Briskin's got a terrific bedside manner--he made me feel confident we were on the right treatment path.