Patient Reviews of University Foot and Ankle Institute

I had a wonderful experience with Dr Kelman and his staff. He outfitted me with excellent orthotics (which he’ll re-do at no cost if you’re not completely satisfied) and he also recommended a better type of shoe for me to wear. He’s highly skilled, experienced and a super friendly guy. I’d recommend him to anyone wanting an exceptional podiatrist.

Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely

Signing up for your portal was over the top challenging for me as an Elder- non techie. Your staff at the front desk said they would be glad to help next time I come in or stop by. So, for now, I have no way to communicate, except by phone.

Very happy. When the office found out my insurance was not in network they totally worked with me to pay them. Everyone I interacted with, including staff and Dr. Jafar, was nice, kind, understanding, and knowledgeable. I would recommend this office completely

Unfortunately due to Covid, I didn’t come in to get new orthotics earlier. So when I did returned, I was considered a new patient. My replacement orthotics weren’t covered. I had no idea they are almost $500. I was too embarrassed to say something. I’m super happy that my feet issues was healed but I wish the staff would have warned me about the cost of the orthotics before I came in. I wouldn’t have gotten them. The orthotics are to prevent any future problems. I have no issue currently. I won’t be returning unless I have another foot related problem.

I liked Dr. Johnson but the more I think about it, he seemed to be talking down to me ( which sounds funny since I am 4" 10" and he is a giant). I have also had more toe pain than ever had before. Left toe where it started bleeding he did not use any medication and it STILL looks black from dried blood. When I use peroxide on the toe it still bubbles. When I asked about getting shoes from Medicare he asked if I am diabetic which tells me that he did not look at all the medical information I gave to the office. I am 86 years old, have heart desease, diabetic, Barrets desease, arthritis, etc. I'm also concerned about my doctor not being available any day but Friday. I wanted to ask him about that black spot but knew he wasn't available. I might try one of the other doctors but they also are only there one or 2 days a week. Hmmmm!

i'm so happy that I found this office and I definitely like the entire staff. I'm happy that I had met Dr. Bavarian. one thing I really like is that if you have a question they get back to you quickly

I was a previous Dr. Pengh patient and was highly disappointed I had to ‘start over.’ Dr. Johnson put me at ease right away. Kindly & patiently answered all my questions. Jessica has been helpful in getting what documents I needed to get my LOA started at work. I’ve already given Dr. Johnson’s contact info to a colleague. I deeply appreciated there quick help and flexibility in getting my surgery scheduled so it won’t interfere with our upcoming trip.

I was a previous Dr. Pengh patient and was very disappointed I had to ‘start over.’ Dr. Johnson put me at ease right away. He kindly & patiently answered all my questions, giving me the needed confidence to proceed with the surgery. I deeply appreciated their quick help and flexibility in getting my surgery scheduled so recovery will not interfere with our upcoming summer plans. Jessica has been so helpful in getting what documents I needed to get my LOA started at work. I’ve already given Dr. Johnson’s contact info to a colleague. Thank you so much for excellent customer service!

Best doctor and staff ever. I could barely walk for nine months. My feet hurts so bad until I found Dr. Jafary. I’m very very grateful to him. His staff is wonderful in the offices immaculate and he is the greatest.