Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor is great
    Front desk can be a little short with people. Overall a good visit
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Naei is the best podiatrist I’ve ever had. She is highly skilled, has a wonderful sense of humor, and an awesome bedside manner. She’s truly a pleasure.
    Loren F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is a very well-run office. Dr. Briskin is outstanding. I'm lucky to have found him!
    Eric W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is superb! You all are fortunate to have him on your staff!
    George H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My visit to Dr Johnson have always been positive. He is friendly, knowledgeable, and kind.
    Margaret D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Kelman is the BEST!
    Neil K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good customer service
    Arturo F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    fantastic
    Cataerine G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone I have encountered each time I have been there have been
    JEANNE G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are professional with the right amound of humor, caring and sensitivity.
    Virginia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The only negative is not being able call the office. Very frustrating having to go through a call center just to get no answers. I had to actually drive to the office to get answers. Not convenient. Everyone at the office was great! But you need to revamp the way you handle patient calls
    Aaron M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great
    Valerie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like that I can get an appointment within a reasonable time. This office is professional, wait times are almost non existent. Everyone is great and helpful.
    My experience has been fantastic and I have to say that this office should be an example for other offices. UCLA should visit to see how professionals do it!!
    Thank you.
    Joeri H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great and seemed to care about their patients
    Eugenia K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I very much appreciated Dr Johnson paying attention to the wound on my leg and very quickly got me into the Wound Clinic. The wound was benign and is finally starting to heal after weekly visits to the clinic.
    Carla S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I specifically purchased the recommended walking shoes; they hurt my feet in places. The OTC orthotics make my feet hurt more when I am wearing them than when not wearing them. I’m not sure what to do next.
    Ann C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing
    Katherine T.
  • Google
    University Foot and Ankle Institute
    5.0
    I am a retired R.N. Have suffered painful problems for many years .always treated successfully by my Podiatrist, Dr Gary Briskin. My latest problem , I injured my .big toe ripping the nail partially from its bed. Dr Briskin ‘s care and expertise resulted in my not losing the nail. Thank you Dr Briskin!
    patricia M.
  • Google
    University Foot and Ankle Institute
    5.0
    I saw Dr Franson in Valencia office.
    tony B.
  • Google
    University Foot and Ankle Institute
    5.0
    We had the most amazing experience this afternoon with Dr. Naei!

    Dr Naei shows so much care and sympathy for her profession. Dr Naei has an incredible disposition and a beautiful aura! Dr Naei is true gift to Southern Californians. Great job Dr Brisken on bringing Dr Naei to your prestigious practice!!!
    marc P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a very good experience once difficulties reaching Sabrina (due to new system issues) were resolved.
    I will continue to use Dr Franson for any foot problems that need medical attention.
    Barbara H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The service is rendered in a professional manner.
    Usually ,not a long waiting time before having my name called .
    The office has friendly and helpful workers .
    DEBORAH T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it's all good.
    James M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best group of dr, nurses and staff!!! Wouldn’t go anywhere else
    Tina A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been a patient at university foot and ankle for many years now. And the quality of care has been the same throughout this time. Dr Bob is the best!
    Leandre M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would prefer being able to directly make appointments and get reminders through my local office rather than the outside service. A recent reminder had me starting all over as a new patient when I was established almost a year ago.
    Linda S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your staff and Dr Franson are awesome.I have recommended Dr Franson to many of my family and friends
    Alfred B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very little wait time to be seen. Doctor's assistant friendly and informative.
    Dr. Kellman clearly explained and completed the procedure in a very pleasant manner.
    POLLY G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The foot MRI in Santa Monica was a GODSEND for claustrophobics like me!! Everyone in Sta.Monica AND Sherman Oaks was kind and so excellent. I plan to have foot surgery with them in the fall, and I know that will have a great outcome, too. Thanks to Alex, Dr. Adloo, and Dr. Barbarian for their many kindnesses!
    Lesley C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a good experience. All were friendly and competent.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had very good care
    Diana C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is always professional and helpful. Easy check-in, timely and attentive
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff is friendly and professional. Dr. Franson is always helpful with problematic pain.
    Hailey P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great swrvice
    ANN W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    They were short handed but my doctor overcame that by being calm yet efficient and doing everything himself very well.
    Kenneth M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson absolutely rocks! Phenomenal doctor with tons of experience. He's always professional, amicable, patient and takes the time to answer all questions. We're moving out of state soon, but I will continue to come back to be treated by Dr. Franson at the University Foot & Ankle Institute.
    Manuel R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are so friendly and listen the patient issues.
    Harjeet R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr is very patient and answered all my questions hes an excellent doctor.
    Margaret C.
  • Google
    University Foot and Ankle Institute
    5.0
    She did a great job on my nails and skin. Also gave good health tips.
    Louis C.
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