Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,331 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Brilliant
    Patricia W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a doll and I love the office staff!
    Lorraine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always explained everything so you understood either about condition or treatment
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was the best Dr.s visit ever.. the office runs so smoothly.. i love this Dr. too..he-is the best.
    Kathleen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care and friendly staff! Dr Feldman is wonderful!!
    Janet R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a good experience. The doctors and staff are first rate and professional
    Robert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great thanks
    Gerhard W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Happy patient!
    Laura L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    GREAT EXPERIENCE WITH THE WHOLE STAFF AND DOCTOR.
    Ricardo B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive
    Donna C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you very much for not keeping me waiting and for taking care of me.
    Michael K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was excellent. My only complaint is about your appointment reminder automated call. You should give option for confirming appointment at beginning of call
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service.
    Efficient and reassuring.
    Providing clear information
    Jim J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the approach to my treatment. Thank you
    Lisa A.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    This was a pre-op visit so I couldn't rate the total experience yet. Therefore the 8 rating. Friendly, efficient and recommended by our family doctor.
    Kathleen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional people thanks
    Horacio B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great everyone was very cordial and helpful. I felt well cared for and my questions were answered.
    Brian F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is friendly and efficient.
    Loren C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm always treated well
    Joe B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thankful
    James N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This visit required no waiting time. Doctor Baravarian and his team are great.
    Josephine C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice and professional
    David B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff at the front and back office were very professional, courteous and friendly. Dr.Feldman was very friendly and made me feel comfortable. He is an excellent Podiatrist. I will definitely go back .
    Marie E.
  • Google
    University Foot and Ankle Institute
    5.0
    I really like the South Bay staff. They are friendly and helpful.
    I did have a communication problem about my account. I feel like this is because when you call you get the office in Manhattan Beach. Because they do not seem to know what the office in South Bay is doing? This causes communication gaps.
    Penny L.
  • Google
    University Foot and Ankle Institute
    5.0
    I highly recommend Dr Fransen and his office. He fixed a foot problem years ago and now I am back for a new foot issue and I am confident will be able to help me again. Everything is explained and he is open and honest with all options.
    Deidre V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    terrific...enjoyed my visit
    Charles H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor took care of me and my issue
    Louis A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a good experience. My daughter is no longer in pain and he was pleased with the help and services she received. Thank you
    Nyla E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! It always is excellent!
    Lella D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very satisfied with overall visit and I will definitely come back again.
    Jalal B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fast efficient appointments
    Lisa W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Thank you
    Margaret B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Office feels covid conscientiousl and safe

    Diverse staff

    Professional staff, yet easy going; and no reservations with going the extra mile for requests or clarification
    Mary V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent as Always.
    David O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Touch your friends and is very knowledgeable and always try to do the right thing for me
    Susan H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The doctor, although very knowledgeable, seemed rushed and I did not have the time to ask him many of the questions I had written down. I paid $135 out of pocket and drove down from Sacramento to see him as his resume was impressive and I was looking for an expert in the field of plantar fasciitis. It would have been nice to have at least 20 minutes with him. As it was, I barely had 5 minutes. Hopefully when I see him again, I will have more time. I appreciate the opportunity to give feedback. Thank you.
    Floyd H.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    The receptionist was not very welcoming but other than that, a good experience. I also was told by the doc I needed physical therapy but never received the prescription for it. I had to follow-up post visit.
    Denise B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was attentive, knowledgeable, professional, and instructionally clear. They were positive and friendly, which helped me feel at ease.
    Kathleen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful experience. I have taken 4 of my family members to Dr. Fransen and this was the first time, I went as a patient.
    Mary J.
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