Patient Reviews of University Foot and Ankle Institute

Dr Feldman was the first practitioner to ask for the original MRIs done of my feet and request new ones. He is providing me with cortisone shots based on what he saw. The shots are much easier to take than others done which were directly into my heels from below. I’m hoping for positive long term results and am going for followup treatment.

1. I did not like interns being at my appointments without my permission.
2.At first Dr. Baravarian’s manners Had much to be desired but improved over time.
3. At my last visit I was told to tape my toes but not when it was ok to stop.
4. The staff at Santa Monica are pleasant & helpful but Sherman Oaks needs improvement especially Maria.
5. My appointments felt mostly rushed which came across as if my best care was not priority.
6.Alex is especially helpful & seems to care about his work.
7.The facilities at Santa Monica are impressive & comfortable. Sherman Oaks can be improved.

Such a great practice. I have had nothing but amazing visits with Doctor Bob and the staff. Dr. Bob has such a great personality, so positive and helps you understand all that is going on. His confidence and knowledge puts you at ease. Gina is awesome and has been very attentive to my needs both pre surgery & after sugery. Gina has a great future in the field because personality makes all the difference with patients. Cheli is amazing and on top of every piece of paperwork and email, she is 1 in a million... The staff is on top of it, I think the longest wait I've had is 10 min. A fantastic overall experience at University Foot & Ankle Institue of Santa Monica.

I've been three times now, and each time I've been greeted and admitted very quickly. Staff and Dr. Redkar have all been friendly, communicative, and understanding. Clean and safe during COVID times. Good vibes all around.

I thought it was great. Everyone was polite and informative. I didn’t have to wait a long time to be seen and was out of there pretty quick. I’ve had to wait more than an hour to see the doctor at other places.
My only complaint is I had the first appt after lunch hour and since I was 10 minutes easily I had to wait in the hallway.

The office did not bother to read the DENIAL of my MRI request & the fact the ins. co. was looking for additional information, specifically, an X-Ray.

I contacted the office on a Monday and was told Dr. Baravarian's Asst. will review the denial and get back to me. The only option I was offered from the front desk personal was to pay $500 to have an MRI done. When I arrived for my office visit that Thursday, no one had bothered to look into the denial or follow-up with me.

As soon as I mentioned it to Dr. Baravarian, he had the office contact Aetna to do a Peer-to-Peer review. It is almost a week, and I have not received any feedback from the office on where I stand with Aetna approving the approval request.