Patient Reviews of University Foot and Ankle Institute

I was very happy the doctor was fantastic. The office very clean and the staff was very friendly and helpful. Clean office with nice decor. But most importantly the doctor gave me very good advice and I am feeling better already.

As always your staff is very polite and professional. They are always on time and I never have to wait longer than a minute or two.
Of course Dr Franson is always attentive and never appears to forget about which foot (or feet in my case) he has treated. He treats you as though he just saw you the day before which is exactly how every doctor should be. I would recommend Dr Franson without any hesitation.

We love Dr. Jofary. He is the most caring doctor we have ever had. He always takes the time to hear our problems and comes up with good solutions. We would recommend him very highly to anyone that wants a physician that will take good care of them. Out of 23 doctors that I have seen in my lifetime, he is the best.
Gene & Ruth Palic

When doctor is done you are on your own No info ever volunteered by desk staff & of you ask they seem miffed. I thought Dr. referred me to p.t. but desk staff seemed annoyed when i asked if they had the referral (nobody gave me paperwork)
When i came early to appt. i waited in empty waiting room then came to empty desk and ended up being late to appt. bc original desk person did not care to tell me it was in a different location.

I recently needed to send my surgery report and some other documents to another doctor at Cedars-Saini. While it appears the request was promptly processed, it was sent by US Postal service. Here we are a week later and the Cedars team does not yet have the documents. Some sort of electronic transmission of the records would have been cheaper nd MUSH faster.

Great, except that Cooper's toe was red (infected?) and the doctor didn't that it needed antibiotics. We just happen to have Cooper's annual exam a day or two later and the pediatrician noticed the red toe and prescribed an antibiotic. It's all good now.

It's rare to find front-office staff that is friendly, fast, and good. Dr. Franson is also the best at what he does. He has a way of listening, reflecting, analyzing, and communicating clearly. I've never had a bad experience here and am very thankful to have UFAI make my day to day life pain free.