Patient Reviews of University Foot and Ankle Institute

Dr. Kelman and his staff are excellent. Dr Kelman explains everything thoroughly and is reassuring with his expertise. He and his staff take enough time with you as a patient to make you feel special. After being taken care of by two other of your offices I especially enjoy this office.
Thank you

The actual experience was great; Dr. Kelman was both courteous and professional. However, the only complaint was that I got charged without notice. I was made aware that the card on file would be charged if the insurance didn't cover it, but I didn't found out I was charged until I couldn't buy a footlong at subway. Overall though a pleasant experience that I hope to return to.

Greatest doctor understanding and know what he’s talking about and doing much grateful. And after four doctors I trusted Dr.Baravarian for my surgery and his team specially the coordinator cheli helping before and after surgery thank you!

I was on state disability and Unum insurance. Several requests were made by Unum and myself to get the paper work to state disability dept and Unum in order to receive my benefits. You did respond to it and I got my benefits once. The request had to be requested again,, your office has yet to fulfill this request. When your office fails to do their part, I don't get paid. I am owed 2 months of back pay. PLEASE, I am respectfully requesting that you send state disability dept and Unum the paperwork needed. Each and every visit I had in your office, my co-pay was the first thing that was requested before I was seen, and each and every visit, I PAID IT! My Insurance paid you!
Thats why I had not responded to this survey. Hoping you'd come thru. As of now, I lack my benefits. If this is a concern that you'll sincerely take care of, please be so kind as to call me and inform me that you took care of this. (818)470-9625. This will help take the stress off of me.
If no call can be made asap, I will make an appointment to meet the billing dept or the office manager. I do need an appointment with Dr. Barabarian, perhaps he can help in this situation. Thanks for your time.