Patient Reviews of University Foot and Ankle Institute

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

20,329 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with my visit to your office.
    Adolph S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Johnson was so personable, caring, and helped me so much. I'm very grateful he is in Santa Barbara!
    Charity L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very grateful for all of you
    Fern G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Both appointments were on time
    Judy M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson makes it clear that he cares about his patients. That is not true of all doctors. Thank you, Dr. Johnson for your outstanding medical care and for your caring care! : )
    Another important point is that now most medical offices dramatically limit the amount of time their doctors can spend with patients so their doctors are always rushed. During both my visits Dr. Johnson was focused but didn't feel pressured to me. He analyzed my foot problem, gave me advice and next steps, and still took time to answer my questions. If UFAI gives their doctors that flexibility, it sure shows and makes a huge difference to your patients!
    Carol F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was pleased that Dr. Johnson recommended some non-surgical alternatives to try first. He explained clearly what the issue was and made positive suggestions that have made walking much more comfortable.
    Laurel T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I simply had my toenails trimmed. I liked the doc.
    Kathryn M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Sorry, I don’t have anything else to say.
    Jean S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good
    Wendy T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Satisfied customer.
    Robert R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Johnson is the best of the best. As an elder my experience with doctors spans a long life. I feel fortunate to be his patientl
    James B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Cummings is very thorough and kind to patients . I have recommended him to several
    Friends and family members . They have been very impressed with his care.
    Barbara K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The staff could be a little friendlier. I kind of felt like I was imposing on them
    Lee H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciate how friendly and thorough the doctor and staff were. They explained my situation to me in detail so I was very clear about what I needed to do for my recovery.
    Loren L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Friendly, caring,
    Heidi B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and staff
    Jill T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very nice and friendly. Dr.Johnson is very knowledgeable and explains everything so well.
    Thank you Dr.Johnson
    Graciela A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I'm so thankful every 2 months to have my toenails trimmed and my callouses looked at and trimmed if needed.
    Barbara G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and very nice.
    Cynthia H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The visit was smooth and successful.
    Garfield S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the reason I can still walk. He is professional but engaging. He explains everything and offers options. I have to see him again this week and while I'm not happy I have pain, I am confident he will fix me yet again.
    Iseabail L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was so appreciative that I got in rather quickly and that I could remedy my pain as soon as possible. I guess it takes a while for the pain to go completely away, which maybe I didn’t understand.
    I appreciate the wrap They made for me which helps a lot!!
    Jill M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great. My foot is better after the doctors advice and physical therapy. I highly recommend them.
    Sandra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was glad and happy because I met this doctor! I had a problem with my leg, I had several experiences with the treatment of my leg with other doctors, but no one helped me and could not solve my problem!! And just a couple of visits to this doctor my problem was solved! Now I am healthy and can enjoy life!
    Vadin S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    These surveys are annoying as they happen too often!
    Rebecca A.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The long wait on Tuesdays is brutal, please work on that.
    Hillary R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was articulate and really listened to my problem.
    Carole S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Gina and everyone at her office were wonderful. Dr, Gina was very thorough and knowledgeable. I was in a lot of pain when I went to see her and she helped me get better. She is amazing.
    Christopher K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    So far it’s fine. Not amazing as relates fo surgery scheduling. The staff is nice it’s just that it takes days for follow-up, multiple messages etc. from an Oct appt the surgery is 12/10, after delays and rescheduling. Frustrating.
    Lori T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It seems there were errors in submitting referrals - when I didn't receive any I inquired with my PCP with whom I had a physical and they submitted for them.

    Also, and not specific to this clinic is the random assignment to referrals within a radius and not the closest provider to the patient's home address.

    Also, I was given the DME and no body showed me how to use it, what to feel for, no instructions in terms of what I can and can't do (um, like DRIVE) so this seems to be a gaping hole in the system that requires buttoning up.
    Kyrina B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful doctor, took care of me in a very professional manner and he was very skilled and knowledgeable. Overall a great experience.
    Roy W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great practice. Efficient, friendly, I have always been able to an appointment in a timely fashion and have never been kept waking too long in waiting room or for the doctor.
    Janis F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am grateful to have a reliably positive experience with every visit. Dr Briskin has taken excellent care of me and my family for decades and Dr Naei has taken wonderful care of me when Dr Briskin was not available.
    Lynn K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I adore Dr Gary Briskin. I have been seeing him for years and would never let anybody else touch my feet. Lol. I have recommended him to all my friends looking for a great Podiatrist. Also, his office is always polite, courteous, and generally on time.
    Wendy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    thanks!
    Steven S.
  • Google
    University Foot and Ankle Institute
    5.0
    I was glad and happy because I met this doctor! I had a problem with my leg, I had several experiences with the treatment of my leg with other doctors, but no one helped me and could not solve my problem!! And just a couple of visits to this doctor my problem was solved! Now I am healthy and can enjoy life!
    Vadim S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and staff
    Philip H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Overall great experience - a bit of a mixup with insurance coverage , which was resolved by my reaching out to my insurance and having them call the doctors office to go over coverage
    Aimee R.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was very good.
    Lois D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Johnson is terrific. He puts me at ease. He's gentle & thorough.
    Janet S.
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