Patient Reviews of University Foot and Ankle Institute

The staff in the westlake village office is amazing! They are always so helpful and there is such a good vibe throughout the office. As a patient for over 3 years I feel like they have always taken care of me and I have confidence that I am in good hands with the Drs!! Highly recommend, best Foot Dr in the area!!

The doctor and staff at University Foot and Ankle Institute are very very professional, caring, friendly and always makes me feel comfortable.I enjoy. going for my regular visits.

I would definitely recommend my friends to go there if they need to see a Podiatrist.

My experience with Dr. Gina Nalbandian has been exceptional!!! She is very detailed and precisewith her work. She has always treated me with a kindness and compassion. No matter what questions that I have, she is very professional with her answers. I trust her work.

Dr. Gina Nalbandian inspires confidence from the first appointment and is really good at communicating what is going to happen and what I need to focus on to get my ankle back to working order.

Marcie’s is also incredible with follow through on any question or issue that I have and has helped me to cut through the red-tape of insurance companies and the radiologist to get
Me booked into an open MRI.

I only had on frustration with the process with Rolling Oaks Radiology. I had multiple MRI’s that I had to pay for:

- First, only took image of area where tendon had broken off. I am not sure where the communication broke down regarding what area needed to be captured to understand where both ends of the tendon were located. It cost me over $500.00 out of pocket.

- Second, while MRI captured complete area to see both ends of the ruptured tendon to inform us of the surgical prognosis, I still needed another MRI closer to the actual date of surgery. That cost me another $500.00 out of pocket.

- Third MRI did the job so we completely understood the locations and conditions of both ends of the ruptured tendon. This required another $500.00 to $600.00 out of pocket.

My injury to my foot was handled quickly and professionally. The treatment has been a success and I am walking again with very little discomfort. I am glad Dr Nalbandian got me in so quickly and diagnosed my injury . Thanks

Dr Nalbandian really listened and explained everything without rushing through allowing time for all of my questions. Her recommendations were more meaningful because she shared her own experiences pertinent to my situation. She was wonderful! Very pleased with all the staff. Adrian was very patient and kind during the intake and xrays.