Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Sarminder G.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Receptionist said I didn’t have an appointment when I got there. Said she couldn’t work me in for 1 hour. I live 1 hour away. It was a 10 minute recheck. And I did have an appointment it was on there portal. Plus when I asked the name of the portal so I could check no one in the front desk area knew anything about what is was talking about. They did take me waited about 45 minutes.
    Love my Dr. he is great.
    Nicki M.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Pretty much satisfied
    Raul P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great staff and very thorough explanations from Dr. Jafary regarding my recovery
    Thomas S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Caring doctors and staff promote responses to my concerns!
    Nata Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    profecional
    exelente
    Pedro V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything about my experience was great!
    Carol H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Janene M.
  • Google
    University Foot and Ankle Institute
    5.0
    Amazing experience! Beautiful office and great people who run the practice. Dr Franson was very thorough and informative. He spent a lot if time with me explaining my foot issue while showing me my x-rays. I look forward to being back on my feet again after surgery. No doubt I'm in good hands!
    I saw Dr. Franson in Valencia.
    Stacey G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Could not have been better! Able to get a same day appointment when I had a problem. Highly recommend to everyone.
    John T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    John H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thoughtful, efficient. I’ll be back.
    Carolee K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s always an all around great experience with every visit. Dr. Franson, Jennifer, Sabrina and the rest of the staff (sorry, don’t know everyone’s name yet) make me feel safe and at home.
    Guillermo R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff has always been very friendly and caring and always are sure that any special needs due to my mobility difficulties are met and that I am comfortable in their office. Dr. Franson is always listens to what my complaint is and considers all options and discusses my condition with me extensively. He is interested in how my injury occurred and how best to treat my condition now and in the future. I am very satisfied with Dr. Franson as my doctor and with his staff. I do not hesitate to recommend him to my friends who are in need of a good podiatrist.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    The office, doctor and staff are professional, personable and caring.

    It is impossible to communicate directly with the local office. This was possible in the past. This is the reason for the score of 8.
    Gina N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are very caring. They are dedicated and focused on the patients' needs. They go the extra mile in making sure everything is taken care of.
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very warm and comforting office. Dr Franson takes his time and answers all of my questions then thoroughly discusses treatment plan and results. He and his staff are amazing!
    Brooks V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always the best!
    John W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I came in for a second opinion and was extremely impressed from the moment I walked in.

    The front staff, the nurse, the z-ray tech, and Dr. Franson were amazing and above my expectations. The doctor was very thorough and showed me my x-rays and explained to me what was going on. I left their feeling very confident knowing that Dr. Franson will fix my situation so I can get back to being active again!
    Stacey G.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    The visit went fairly quick. I came in knowing I had a broken toe so not much was done or said that I didn’t know already from urgent care. They advised me to see a podiatrist for follow up. Overall the staff were friendly and helpful setting up a second appointment.
    Nora C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very Positive! Dr. Franson is the best
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very helpfull, all guestions answered and understood … thanks to all .. Bob
    Robert Y.
  • Google
    University Foot and Ankle Institute
    5.0
    It’s always an all around great experience with every visit. Dr. Franson, Jennifer, Sabrina and the rest of the staff (sorry, don’t know everyone’s name yet) make me feel safe and at home.
    Guillermo R.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are very caring. They are dedicated and focused on the patients' needs. They go the extra mile in making sure everything is taken care of.
    Jake C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent customer service
    Stanley H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt comfortable, listened to, and was happy with my experience.
    Stephanie T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I couldn’t have found a better place , doctor , or staff, to take care of my poor foot!! Everyone is so nice, helpful, and caring. I am so happy to see the results, which I am sure are exactly what I wanted. Many thanks !!!
    Betty T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful! Dr Franson is amazing! He is so caring and so knowledgeable! My surgery went so well , can’t believe how little pain I have had! Thank you Dr Franson !
    Sabrina Drs surgery coordinator was so patient and kind answering all my questions re what I needed to get ready for surgery! Just a great team !
    Joy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor offered excellent quality care in diagnosing my foot condition and offering solutions, with an expedient appointment and excellent support team.
    Christy K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was seen on time and Dr Franson treated the issue with my foot.
    Theodore R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is unbelievably professional, caring, thorough, and really takes the time to consider every possibility that might help his patients. I have seen many, many doctors in my lifetime because of chronic health issues, and he stands out as one of the very best. His staff is wonderful also, including the front desk and the nurses working with the Dr. I really can’t say enough positive things to describe this office.

    Debbie Hughes
    Debbie H.
  • Google
    University Foot and Ankle Institute
    5.0
    Bunion surgery with Dr Franson yesterday, it went great! He was so clear on what the surgery entailed and was so kind and caring about my concerns ! He made sure my pain was gonna be minimal and that he was available if I needed him! Just an all around great Dr. ! Thank you Dr Franson!
    joy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good experience
    Irina B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable and pleased
    Arlene B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good work. Keep it up. Feel better
    Jagruti P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent and would definitely recommend UFAI!
    Baudelio V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary and his staff were exceptional in all ways. The concern for my care was shown from front office to the Doctor in the exam room. I left each time more assured that we were on the right path to a timely solution to my condition.
    Joseph B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fantastic! Would definitely recommend you to others!! Excellent care and very friendly staff.
    Terry M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jaffary and his team are the best and highly recommended!
    Masstaneh M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is extremely thorough and really makes my family feel like he cares.
    Rylen K.
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